Business Development Manager

Job Title: Business Development Manager

Location: Nationwide

Competitive Salary & Benefits: £54,000 – £66,000 – OTE £90,000 + Benefits and Bonus

Business Development opportunity joining the software services team offering new software solutions to customers.

About the role

Capita Software Services provides software for local authorities, social housing and commercial customers. This role is within the ECM/EDRM team focussing on delivering timely and high quality software solutions to over 70 customers but focusing on new business using the Capita and third party products. The role is a senior function reporting to the Sales Manager and is responsible for ensuring the sales of software solutions are delivered to a high quality, in a timely manner against monthly, quarterly and annual targets.

About Capita | Local Government & Education Software | Software Services

Capita Software Services (CSS) is part of Capita plc, the UK’s leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India.

CSS is the leading supplier of software solutions to the public sector and social housing marketplace.

Our software solutions cover the disciplines of customer services, mobile technology, payment collection, income management, integrated housing management, revenues and benefits processing and services and policy training. Capita’s software services’ customers benefit from a bespoke service, helping them to streamline their processes and deliver a high performance citizen-centric service.

What you will do:

* Meeting sales targets agreed by the Manager.
* Responding to customer and prospect queries, answering tender responses, attendance at meetings and following the opportunity lifecycle through to successful completion.
* Sales of software solutions to the appropriate level of quality and according to planned and agreed timescales.
* Contact (including sales of our range of products and services) with customers assigned to he/she, building a strong working relationship.
* Maintain our customer data and transactions on our CRM system carry out accurate forecasting and monitor and record all customer and sales related information.
* Attend regular sales meetings with the Sales Manager and Sales Team.
* Complete and process quotations and other documents ensuring all relevant details are present for production and processing.
* Provide speedy reply and a courteous and professional manner when dealing with customer requirements.
* Formal reporting on progress on a regular basis for the Sales Manager.
* Attend User Group meetings and other forums as required by the Sales Manager.
* Early identification of potential problems in the sales cycle, along with strong communication back to the Sales Manager as appropriate.

* Any other duties as defined by the Sales Manager.

Your experience will include:

* Responsible for developing and realising new business and account management opportunities for our range of ECM/EDRM software products and services and other relevant Capita solutions, in the Private and Public Sector
* Supporting the Sales Manager in his day to day activities
* Developing, managing and sustaining relationships with existing customers – this includes administrating new and specific allocated accounts and will involve extensive travel to these customer sites throughout the UK.

What’s in it for you?

At Capita, training and development aren’t optional extras: they’re how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day’s holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process – click.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.