Clinical Care Manager (RGN/RMN) Prestigious Nursing Home

Our client is seeking an experienced, passionate and driven Clinical care manager to join their well-established 70 bed Nursing Home based in the Betws area.

You will possess NVQ 4 or QCF 5 Diploma in Leadership & Management as a minimum and have a valid current NMC pin.

Reporting to the General Manager (under a joint registration with the CSSIW) the Clinical Care Manager will support the General Manager with the day-to-day management of every aspect of the Home’s operations with a specific focus on the provision of high quality relationship centered care, clinical care and dementia care for all residents.

You will deputise for the General Manager during periods of absence and will support the General Manager in ensuring the ongoing sales and marketing within the home to maximise occupancy and fee rates whilst ensuring the Home meets or exceeds EBITDAR targets is managed and maintained.

Main duties & responsibilities

Support the General Manager with the control of budgets through regular review of expenditure against budget and implementing appropriate actions to mitigate against overspend.
Assist the General Manager with the preparation of a detailed draft annual business plan and budget proposal to include justification for all expenditure and support for income predictions.
Supporting the General Manager with the recruitment and training of team members; ensuring training targets are met and the team is competent in their roles.
Supporting the General Manager with rotas and ensure that the correct skill mix and number of team members are in the home on a continual basis.
Support the General Manager with the supervision, appraisal, training, development and performance management of all team members to enable them to perform at the highest level and achieve their full potential.
Support the General Manager to market the Home proactively in the local community to establish new relationships; develop existing relationships; network to maximise referrals; and enable residents to link with local community groups and activities.
Support the General Manager to promote the home as the very best in the area; actively seek to recruit volunteers and organise monthly charitable fund raising events in conjunction with Heads of Department’s objectives
Support team members to ensure they are aligned with the vision and are operating from the Charter
Initiate regular and productive communications with colleagues, residents, relatives, and external stakeholders
Ensure that fee levels are appropriate to resident need and maximise revenue where possible by ensuring enquiries are managed efficiently and assessments are conducted appropriately Clinical, Relationship Centred and Dementia Care
Overall responsibility for clinical care in the Home.
Lead, manage, support and inspire the clinical and non-clinical teams to deliver outcomes for the Home.
Lead and manage nurses to ensure they are up to date with PREP in accordance with NMC guidance.
Lead on care delivery in the Home (clinical and non-clinical) to ensure continuous assessment, planning, implementation and evaluation for every aspect residents’ care.
Overall responsibility for clinical compliance in the Home in accordance with internal and external regulations and requirements.
Ensure that an outstanding level of relationship centered care, dementia care and clinical care is being delivered within the home.
Ensure care plans are regularly reviewed and audited and that they are appropriate to the residents’ needs and reflect the care being delivered.
Responsible for pre-admission assessments and resident reviews.
Ensure medication is ordered in line with company policies and procedures.
Ensure medication audits are completed in line with company policies.
Proactively research current and future clinical practices to ensure the company are leading the way with clinical care delivery.
Ensure clinical aspects of induction for new starters are completed and the team is fully competent and compliant in their clinical role.
Ensure that residents’ care and social needs are met at all times; develop close and trustworthy relationships with every resident in the Home.
To actively engage with residents in conversation and meaningful occupation related to their lifestyle choices at a level and pace that values the individual and respects their dignity and communication differences.
To respond in a timely way to residents who are distressed (calling out, calling for help, knocking or making noises that suggest the need for support) or seek assistance if you feel unable to respond appropriately.

Essential Criteria

Qualifications/Education

RN/RGN Qualified or RMN with strong clinical experience
Management qualification Level 4 or higher (desirable)
Dementia Qualification (for care homes with residents living with dementia) (desirable)
Experience

Minimum of two years shift leadership and management in a care home
Proven track record in a care home environment delivering high quality care
Proven track record leading, empowering, supporting and motivating a clinical team
Experience delivering high quality relationship centered care (desirable)

Skills/ Knowledge

Strong leadership and management skills
Excellent written, non-verbal and verbal communication skills
Dementia Knowledge (for care homes with residents living with dementia)
Knowledge of and competence in Microsoft Office applications (including Outlook, PowerPoint, Excel, Word) & Windows based operating environments.