Roadworks Enforcement Inspector

Job Title Roadworks Enforcement Inspector

The post holder forms part of a team responsible for monitoring roadworks and other related highway activities undertaken on the Transport for London Road Network (TLRN) for compliance with industry standards and Mayoral objectives in order to drive improvements in the way activities are managed – ultimately ensuring disruption caused to road users is reduced through smoothing traffic flow.

The main responsibility of the role will involve undertaking an array of different types of inspection on the TLRN and enforcing any identified non-compliances with legislation. The post holder will also be the first point of contact for incidents arising from statutory undertaker works taking place on the TLRN, especially during special events in addition to those occurring out-of-hours.
Key Accountabilities
* Contribute towards delivering a first class inspection service, while fostering a customer service centric culture. Inspections will be undertaken either using CCTV technology from the office, or in the field using pool motor scooters, cars or local transport to attend roadworks sites. Evidence (including photographic) shall be recorded on personal data capture devices or within bespoke software applications relevant to the inspection type.
* Fulfil TfL’s statutory obligations by undertaking a regime of inspections on the TLRN that includes sample, defect and investigatory inspections required under the New Roads & Street Works Act (NRSWA).
* Provide a fundamental element of TfL’s NRSWA Lane Rental scheme and overrunning works operation by undertaking inspections on roadworks and accurately capturing evidence of road network occupation in order to mitigate statutory charges being challenged by work promoters.
* Enforce Mayoral objectives such as the Mayors Roadworks Pledge and Code of Conduct on Roadworks by monitoring roadwork sites on the TLRN for compliance with specified standards.
* Deliver a key component of TfL’s Permit Scheme by inspecting of roadwork sites in progress to certify that the approved permit conditions are being complied with, including checking that traffic management is set-out as agreed.
* Undertake inspections on licensed activities to ensure compliance with agreed terms and conditions.
* Assess the level of allocated inspections received ensuring that all inspections are completed in a timely fashion and to a high quality.
* Manage disruptive incidents that occur during special events or out-of hours that arise from statutory undertaker works on the TLRN with a view to instructing promoters to implement solutions that mitigate disruption in the most rapidly effective way. Throughout the period of the Olympic and Paralympic Games there will be a responsibility to become the Planned Interventions first point of contact for such incidents by covering the operation of an emergency response desk located within London’s Strategic Traffic Control Centre. Attend problem roadworks as directed to ascertain further information relating to the works.
* Support the scheduling of all inspection types, particularly outside of standard office hours.
* Produce reports, briefing notes and correspondence relating to unacceptable works promoter performance, and any other documentation required by the Enforcement Inspections Manager, including responses to customer enquiries.
* Compile evidential files for breaches of industry standards or Mayoral initiatives to respectively enable legal prosecutions to be instigated or instances escalated as deemed appropriate.
* Attend Roadworks site meetings to raise issues relating to unsatisfactory practices, together with any other meetings deemed appropriate by line management.
* Develop robust relationships with key roadworks stakeholders. Represent the Traffic Directorate as TfL’s public face in dealing with road user customers and other stakeholders and liaise with local authorities and statutory undertakers as appropriate.
* Seek to improve the quality of Roadworks operations in all respects, working closely with cross Directorate and external stakeholders to achieve targeted aims.
* Strive to recommend business efficiencies that contribute to delivering a fitter organisation.
* Provide shift rotation coverage 7 days per week.
* Undertake any other duties consistent with the general objectives and duties of the post.
Key interfaces
* Planned Interventions Team
* All Roadworks Promoters and Licensee’s operating on the TLRN
* London’s Strategic Traffic Control Centre
* Local and Strategic Highway Authorities
* Other TfL Business Units
* Metropolitan Police
Knowledge
* A BTEC ONC or higher in civil engineering subject or equivalent qualification preferred
* Preferably registered at Supervisors level with the National Streetworks Qualification Register.
* Good understanding of traffic management issues and the operation of a road network in a busy congested urban environment
* Good understanding of inspection/survey principles relating to roadworks operations and highway infrastructure
* Good knowledge of Chapter 8 of the Traffic Signs Manual (Traffic Safety Measures and Signs for Road Works and Temporary Situations), but also of other traffic signs, markings and parking controls
* A good understanding of the New Roads and Street Works Act 1991, together with its associated Regulations and Codes of Practice.
* A good understanding of the Traffic Management Act 2004, together with its associated Regulations and Codes of Practice.
* A broad understanding of the Highways Act 1980
* Must hold a full driving license and able to drive motor cars.
Skills practical skills that are required to do the role. * Ability to produce and distribute highly detailed and concise reports
* A systematic approach to dealing with problems and, in particular, encouraging other colleagues to meet deadlines set by their Managers.
* The post holder must be a skilled communicator with the ability to establish positive and practical working relationships.
* Proficient in MS Office applications, including Excel and Word
Experience describing the work experience (not year’s) required to be able to fulfil the duties of the role. * Experience of representing organisation with internal and external interests
* Experience in the Roadworks industry
* Representing the employer in meetings with internal and external interests.
* Preferable experience of the electronic transfer of notice (EToN) procedures and Street Works Register (SWR) computer software packages in common use within the industry, and personal data capture devices

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