Business Development Manager & General Manager
Full job description
MCF Recruitment
Salary: £26,000 – £36,000 per year
Business Development and General Manager (reporting directly to the Operations Manager)
Location: Bishop Auckland and/or Newcastle, NE4 7YA
Hours of work: 40 hours per week
Purpose Management of the Café and Glamping site
Objectives
Increase turnover, footfal and repeat business – Cafe and Glamping pods
Increase average spend per person, bookings via corporate deal, other avenues and booking platforms
Ensure 5* Guest experience at Cafe and Glamping
Supplier analysis and reduce costs on all supplies/ingredients – Cafe and Glamping
Consolidate and create a new menu – Cafe (liaise with Ops Manager, Accounts, Head Chef and Supervisors).
Source new suppliers with cost and quality in mind
Pitch Corporate deal packages
Increase turnover between 2 – 4.30pm
Analyse business Cafe during peak times
Determine whether the site should have an alcohol licence
Promote and enhance Social Media (supported by all staff contributions)
Set up HR Bright and HR Health and Safety
Recruitment of staff and Introduction meeting with relevant paperwork
Office Administration
Managing and recruiting new members of staff where applicable
Line Manager for the Café supervisors
Attend meetings with the Operations Manager where required
Implementation of till system restructure and utilise the stock management system
Implementation of menu consolidation
End of day banking and cash managemen, manage rotas, holidays and wage sheets
Ensure any KPIs are achieved
Update and Manage HR Bright System (training will be given)
Cafe Management
Manage day to day operations
Check Cafe email and respond accordingly (daily)
Ensure adequate training and refresher training is carried out (John can take the lead on this).
Deal with customers and reviews
Create and implement a seasonal event schedule to increase footfall
Continually review performance and increase average spend per bill
Ensure all legislative requirements are complied with by all members of staff
Liaise with the Property and Finance teams to carry out any necessary works
Maintain a 5-star food hygiene rating
Review the weekly report, and liaise with the Finance team regarding any ad hoc report requirements
Coordinate with suppliers to ensure costs effective purchasing
Provide solutions to issues
Stock take where necessary
Undertake any other reasonable duties that are required
Country Glamping Site
Ensure site complies with all legislative requirements
Manage the cleaners, gardeners, and maintenance for the site
Maximise the reviews for both Glamping and the Cafe
Create and implement a marketing strategy for the site to raise the profile
Create and implement a seasonal event schedule
Undertake any other reasonable duties that are required
Maximise profitability, including but not limited to, using the Café produce
Liaise with bookings team to ensure smooth check ins and check outs
Ensure consumables are stocked up daily for new guests
Meetings
Weekly Meeting with Operations Manager
Monthly meeting with Finance to discuss P and L
Monthly meeting with Director to discuss Business Development
MINIMUM ONE DAY WORKING FROM HEAD OFFICE SO OFFICE TEAM CAN SUPPORT. MUST WORK AT LEAST ONE SATURDAY OR SUNDAY PER WEEK.
OTHER INFORMATION
Phone, laptop and Printer provided
To apply for this job please visit definitejobs.co.uk.