Door Service Engineer

Salary: £36,000 – £54,000 per year

Door Service Engineer

A mobile role, servicing Automatic/Industrial/Manual Doors) covering South London and surrounding areas

Permanent, Full-time position

Earning potential from £30,000 to £45,000 + with overtime & Company van provided

Overtime is paid for any hours worked outside of core working hours

Your duties will include:

• To maintain, service and repair door and security systems, in accordance to relevant industry standards, current health and safety guidelines and follow safe working practices.
• Work on a wide range of manufacturers products and equipment, both electronically and mechanically. Complete fault finding, diagnosis and accurate recommendation for corrective actions.
• Using Company/Customer APP’s, Portals, IT systems and IT devices to complete work order management processes.
• To liaise with internal teams and external customers to deliver exceptional service to meet or exceed Company and Customer SLA/KPI’s.
• Work a reasonable amount of overtime in order to effectively conduct your duties, meet Customer demand and business needs. This will include being part of a rolling out of hours call out rota.

Your skills must include:

• Excellent knowledge of door systems, or a specialist within a specific product family (E.g. Industrial / Automatic / Manual / Security).

• Industry standard qualifications and accreditations (E.g. BSEN16005, CSCS Card, IPAF, DHF IDSD etc.)

• Excellent interpersonal and communication skills.
• Self-motivated, with the ability to work alongside a Service Coordinator to manage your workload.
• Have a can-do attitude and a flexible approach to work.
• Proficient user of IT devices and systems, specifically ServiceMax and Customer apps/portals.

If you are a Door Engineer with Automatic or Industriual Door experience or a background in Automatic Gates and Barriers and you’re looking for a new opportunity with a well-respected, successful global organisation that can offer security, stability, flexibility and career progression, then please apply with your up to date CV.