Digital Sales Coordinator

Based at Thorne just outside Doncaster, our client is one of the UK’s largest and fastest growing retailers of new and used cars. Due to the expansion of their in-house digital department the company is now looking to recruit a Digital Sales Coordinator who will join an established team in what is a fast-paced, challenging, but rewarding role.

Experience in a telesales role is advantageous but not essential. Ideally you will come from a sales or customer service background. You must be IT literate and genuinely interested in developing a successful career in the automotive industry. Excellent communication skills, a presentable appearance and a commitment to delivering an outstanding customer experience are also essential. You will have the ability to build good customer relationship. You will have the desire and understanding to embrace the changes and gain qualifications as required by the FCA regulations.

You will have a smart and presentable personal appearance, eloquence and high standard of personal hygiene.

Main duties will include, but are not limited to:

-Respond to incoming calls and web leads via email phone and live chat
-Follow up appointed Leads
-Keep an up-to-date record of all sales
-Liaise and build key relationships with dealerships in order to maximise sales opportunities
-Assist with general administrative duties
-Operate within FCA guidelines and attend all necessary training
-Enhance the department’s reputation at every opportunity when interacting with others.
-Maximise the opportunity to close every customer into a pre-qualified appointment
-To maximise the company’s profitability on digital introduced leads
-Retain a customer focus with intention of gaining maximum customer satisfaction
-Follow any guidelines or department Memos that are in the best interest of the customer or company
-Any other duties as and when required by Sales manager or Managing Director that are reasonably within the capabilities of the person and are aimed at achieving the company’s objectives and goals.

In return our client is offering a highly competitive package that includes a basic Salary: £26,000with an uncapped monthly bonus, realistic OTE of £26,000 per year. Based on 40 hours per week.

Part time roles also available, Hours Negotiable

Benefits:

Free onsite car parking
Facility to work from home
Free tea and coffee
Workplace pension scheme
Free uniform
Self-managed workload