Customer Support

Salary: £26,000 per year

Customer Service Coordinator
Bulwell
£18,000 – £20,000, plus quarterly and Christmas bonus

Overview for the Customer Service Coordinator role:

Friendly well established local company are seeking a Customer Service Coordinator to join their award-winning team, providing support to their sales and customer enquiries. Many staff have been at the company for years, making it a good place to work and a stable job.

Duties for the Customer Service Support role will involve:

* Dealing with Sales enquiries either via phone * Quotations

* Invoice Queries

* Despatch Queries

* Returns Authorisations

* Provide support and assistance to field sales staff

* Assist with market research

Experience and Attributes for the Customer Service role:

* Customer service experience

* Good telephone and customer manner

* Interest in technology would be beneficial

* Confident communication skills with customers and suppliers

* Highly efficient and able to make calculated decisions

* Happy to work on own initiative

* Friendly, honest and presentable

* Accurate data entry / keyboard skills

Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven’t had a response within 48 hrs please assume you have been unsuccessful