Medical Secretary
Full job description
Chiltern Recruitment
Salary: £27,600 – £30,000 per year
Our client, within the medical industry and established for almost 20 years, is seeking a Medical Secretary to undertake a variety of duties and to maintain the efficient running of the business.
Key Duties:
* Typing clinical correspondence, medical reports etc. for allocated GPs with accuracy
* Assisting the Patient Services team with answering the telephone and dealing with queries as per the required protocol
* Assisting the rest of the team as allocated by the Manager to ensure workflow is on time
* Liaising with Consultant Personal Assistants to manage timely referrals
* Receiving telephone messages/queries, dealing with them efficiently
* Managing incoming emails/mail and directing appropriately
* Taking card payments from patients
* Updating the practice log to manage the flow of referrals etc.
* Documenting the patients’ records, ensuring accurate records of actions and following up
* Assisting the admin team with answering phones, making appointments and taking payments etc.
* Arranging meetings and scheduling for all allocated GPs and managing recurring meetings
* Recording records from data transferred, ensuring documents are filed under the correct heading
* Assisting allocated GPs with audit requirements and data searching
* Following up with assigned GPs on death reporting and ensuring the spreadsheet is completed in a timely manner before the clinical meetings each week
* Ensuring all compliance requirements are up to date, including policies and training requirements, and the completion of minor incident spreadsheets as required
* Ensuring complaint forms and allocated paperwork is completed by the allocated GPs in the event of complaints/events
Special requirements include:
* Excellent experience/understanding within a medical secretary background
* Educational achievement to at least GCSE (or equivalent), including English Language and Maths
* At least 4 years customer service and administration experience
* Computer literate with the ability to use a range of software programmes, including Microsoft Word (Excel and Outlook)
* The ability to learn new IT software quickly (with training)
* Excellent communication skills (both verbally and written)
* Excellent organisational skills, with the ability to think laterally and find solutions to problems
* Excellent accuracy and attention to detail
Working Hours: 40 Hours per Week (including 30 minute breaks where applicable)
To apply for this job please visit definitejobs.co.uk.