Administrator

OWe are currently looking for an experienced administrator who has previously worked for a local government organisation located in the Newcastle area.

PRIMARY DUTIES;

To be responsible for the general administration of the team.

Opening, date stamping, recording and distribution of incoming post and out going
post.

To take minutes and type up, write letters, procedures and reports.

To record and monitor complaints and correspondence on a central spreadsheet
and ensure that they are answered in accordance with the prescribed time limits.

To assist with the purchasing of stationery and office equipment, including the
recording and processing of invoices using on-line finance systems.

Assist with budget monitoring for the section; compile monthly returns.

To use contact centre technology to export and collate weekly/monthly statistics and
performance indicators as directed by the Contact Centre Manager.

To monitor the use of the translation service and provide performance indicators as
requested.

To update on-line staffing records in accordance with staffing policies.

Public Sector experience is ESSENTIAL!