Front of House Security Officer

Salary: £26,000 per year

I am currently recruiting for a variety of security positions for my client who provide their security services to a blue-chip client in the City of London. They have recently opened a new European Head Office building and are currently looking for security professionals to join their team.

The shift patterns on offer for this role are Rolling roster (1 VACANCY), Monday to Friday (1 VACANCY) and Support Officer (1 VACANCY).

On a rolling roster i.e. a 12 hrs shift changing at 07:00 and 19:00 hrs and 3 days, 4 nights, 3 off, 4 days, 3 nights and 4 off shift pattern giving an average of 56 hours per week

Mon – Fri 12 hour shifts some are 06:00 to 18:00, 07:00 to 19:00 and 08:00 to 20:00 hrs

On the support officer shift. On this shift Officers perform the same functions as the rostered Officers except they do not work a fixed roster, they fill in the gaps. The rosters are normally published 2 weeks in advance. Candidates need to have a degree of flexibility to help cover short notice absences. it is however a full time position that averages over 45 hours per week.

The Security Officer will be a highly experienced corporate security officer providing a high level of security and customer service. This position will be the first point of contact and greeter for persons entering the building, ranging from employees to guests. On occasion, these officers may need to field questions about the building or the surrounding area from employees, guests or members of the public. The FoH position will be part of a professional, credible and uniformed security team. Officers assigned to these positions must have excellent communication skills and be confident to engage efficiently and effectively with individuals in a professional and polite manner. The FoH team positions will be required to stand for extended periods of time during their shift, therefore, stamina and the ability to remain focussed on the duties and responsibilities is paramount. Officers will have a sound understanding of security principles and customer service. The Officer will be asked to perform outdoor work, however outdoor work wear will be provided. Their hours will be closely managed to ensure that they have sufficient work however, a level of flexibility is required as there is likely to be a need to cover duties at short notice. It is envisaged that the Support Officer will have the skills of both the Core and FoH officers to give flexibility as they will be equipped and able to cover both roles. As well as working in a modern building the client provides refreshments and snacks at no charge and security staff are free to enjoy these when on their breaks during a shift. They are however only for consumption on site and in reasonable quantities.

Role Requirements

Control all aspects of access and egress to the building
Maintain security of persons and property on the estate
Ensure that uniform is clean, pressed and of the highest standards at all times
Report all safety issues to the Building Security Operations Centre or Shift Manager immediately
Report all technical security issues to the Building Security Operations Centre or Shift Manager immediately
Carry out thorough ID checks to company standards and searches of areas and persons in accordance with assignment instructions
Operate security search and screening equipment during periods of heightened security
Provide security escort to all areas of the building as and when required
Operate in emergencies, evacuations and events that may occur.
Field staff, visitor and tenant enquiries
Undertake management of luggage storage, screening and handling function
Ensure all personal equipment is serviceable and in good working order
Individual Specifications

Possess current SIA licence
Previous corporate security experience
Previous customer service or hospitality experience.
Excellent verbal and written communication skills
Ability to read, understand and follow instructions
Punctual with a good attendance record
Be flexible in their work pattern
Good appearance and presentation
Be responsive in emergency situations
Ability to stand for extended periods
Team player
Company requirements

Security Officer position will report directly to the Shift Manager
Represent the company and their client in a professional manner
Provide the highest levels of quality in Security and customer service.
Be vigilant to the Health & Safety risks, reporting any such issues immediately
Be responsive to clients, visitors, vendors and the general public
Commitment to punctuality and support team function
Know and understand assignment instructions and follow delegated instructions
Deal with conflict in an appropriate manner if required
Fully understand the emergency procedures for the building
Protect and respect any issued property/equipment.

Salary: £26,000per year, free drinks and snacks whilst on duty

I do try to reply to each application personally, however I anticipate a very high number of applications for this role and therefore it may not be possible to do this. Therefore, if I do not contact you within seven days of your application for this role has not been successful. However, I will retain your CV and I will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.