Operations / Office Assistant

Salary: £27,000 per year

Superb opportunity to join this high-tech engineering company based in Guildford, Surrey. Be part of a small and diverse team of experts operating across a wide range of industries including aerospace, automotive, energy, arts and more. This small tech company was acquired by a large, international organisation – a very successful business with impressive growth stats. Now recruiting a full time (with flexibility) office operations & marketing administrator to join the team.

Operations/Office Assistant – About The Role

Administrative operations and marketing assistant responsibilities. This all-encompassing role is a busy and vital position that will support every aspect of the day-to-day business operations. The two main elements to the role are:

• To support the smooth running of the company with excellent administrative and clerical support.
• To promote the company in a consistently accurate and positive way through a planned marketing activity.

Administration and Operations

• General office administration and support, responding to customer enquiries via telephone and email and reporting on customer feedback.
• Maintain and update the company database.
• General assistance for engineering staff such as booking travel and accommodation, vehicle maintenance, customer shipping etc.
• Facilities management including coordination of site maintenance and inspections to support Health and Safety requirements.
• In conjunction with management, responsibility for maintenance, compliance and continual improvement of company accreditations
• Ownership of document management in accordance with Quality Management Systems, including review and audit of company processes and procedures.
• Facilitation of both internal and external audits.
• Supporting customer set-up requirements, quoting, and invoicing.
• Management of company suppliers including approval documentation and raising purchase orders.

Marketing

• Maintenance and development of company website using WordPress, including creation of new content.
• Production of engaging collateral such as case studies, news articles and social media content.
• Investigating and utilising opportunities in digital media to market the organisation, with a particular focus on LinkedIn.
• Working with management to create a marketing strategy.
• Management of relationship with digital agency, coordinating SEO and PPC to drive valuable online traffic to company website.
• Design and creation of marketing graphics using Canva.

The successful Operations/Office Assistant will have

• Experience as a marketing assistant, administrative assistant or similar.
• Understanding of office administrator responsibilities, systems and procedures.
• Proficient in MS Office suite.
• Strong organisational and planning abilities in a fast-paced environment.
• Excellent written and verbal communication skills.
• The ability to create and build rapport with colleagues, clients and suppliers.
• Attention to detail.
• Ability to multi-task and prioritise work.
• Understanding of ISO 9001 Quality Management System desirable, but not essential.

Operations/Office Assistant– Benefits

Free parking, Hybrid working, Flexibility on hours, 25 days holiday + bank hols, Perks club offering a wide range of discounts, Life assurance, Medical health cash plan

Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful.

Refer a friend

If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)