Employment Support Coach

Salary: £32,951 per year

Employment Support Coach (Green Agenda) to start July/August until December

Working for an innovative Housing and community services Association Green Agenda.

Interviewing asap

£27459 Fixed Term 6 month contract to finish December 2022

Benefits include 27 days holiday (pro rata) plus bank holidays, support, gyms on site plus much more

Hulme, Manchester – split between home and office working

Formed in April 2015 from a historic merger between two of Manchester’s largest housing associations. In the subsequent two years the Group has achieved its initial merger aspirations and is now extending and expanding (doubling) its new homes programme across a range of tenures and locations. It currently owns and manages more than 12,000 homes in central, south and east Manchester. Committed to providing excellent employer led, customer focussed, bespoke employability services which meet the needs of residents. This role purpose is to provide employment and training information, advice and guidance to facilitate and promote employment, work placements, volunteer and training opportunities in order to secure employment and training that has positive impact on tenant’s lives. Working with service users in groups and on a 1:1 basis, linking in with employers and training providers to progress their journey into work.

Key responsibilities and accountabilities

• To understand the needs and barriers of potential participants and how to successfully engage with them
• To work on contracted provision around Green Careers
• To engage with customers who are not using our clients services 
• To work with an active of caseload of individuals providing advice and guidance on career options and pathways to ensure all individuals are progressing towards agreed objectives including employment
• To prepare participants for work by supporting them to understand their skills, aspirations and goals
• To provide practical support and interventions to help individuals prepare to enter Green employment
• To work within the existing and wider partnership to signpost and broker additional support if needed i.e. volunteering, work placements and training
• To use a range of evidence based tools and techniques to set goals and motivate participants
• To undertake and complete programme eligibility forms and paperwork and report monitoring information using the in-house system

Critical knowledge, skills and experience required (must have)

• Experience of working with unemployed people to help them on their journey into work
• Experience of managing a significant caseload and delivering against profiled contractual targets whilst maintaining customer service standards
• Able to work in partnership and develop the trust, respect and co-operation of a broad spectrum of clients and partners
• Knowledge of the Green agenda and the challenges and opportunities within it.
• Experience of planning and running workshops and activities with hard to reach groups and individuals around Green careers
• Excellent communication, negotiation, influencing and advocacy skills with individuals, employers and external organisations
• Prepared to undertake occasional out of hours work including evening & weekends

To apply for the role or to find out more about this exciting position please email 

Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work/employability sectors nationwide. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.