Car Hire and Leasing Sales Executive

Our client is a contract hire and leasing department supplying vehicles to many market sectors including businesses and private individuals. The company has built strong relationships with manufacturers, funders and dealerships alike and these relationships enable them to provide a first class service to our customers and a stable working environment for their employees.

SCOPE OF ROLE:
Using telesales and e-commerce, the role is focused upon dealing with leads generated. The sales person is responsible for providing quotations, promoting additional services and suggesting alternative vehicles where necessary. This is a commission based/targeted role.

KEY RESPONSIBILITIES:
• Handle all sales leads from the website via telesales and e-commerce
• Liaise with suppliers and funders to obtain the best quote maximising on both competitiveness and profitability
• Pro actively follow up all quotes processed, recording any feedback
• Process and follow up all orders in a timely and professional manner
• Actively look to cross sell company stock vehicles whenever possible
• Organise all Sales Admin associated and manage a pipeline on a daily basis.
• Keep all records up to date.
• Provide quotation support for Corporate Rental Team

TOP PRIORITIES
• Excellent Telephone Manner
• Strong Sales Skills
• Knowledge of Motor Vehicles
• Communication
• Highly motivated
• Works well within a team or on their own initiative
• Out going
• Keen to succeed

IT
• Word
• Excel
• Database

MEASUREMENT OF PERFORMANCE

You will be targeted on sales volumes on a monthly basis

QUALITIES REQUIRED:
LEVEL1 – Appearance & Presence = 10%
Whilst the role is solely office based with most contact through phone and email, the role does require a smart dress approach; you must have a strong presence when dealing with all levels of personnel.

LEVEL 2 – Skills, Abilities & Experience = 50%
No specific qualifications are required although educated to GSCE standard is essential. Experience in a customer service role is essential as is a strong sales background and excellent communication skills. The ideal candidate will have experience in the motor industry.

LEVEL 3 – Personal Characteristics = 40%
An even temperament is a must along with a calm approach whilst under pressure. A positive and level headed attitude is required in dealing with all areas of the role. Most of all the candidate must be personable and confident enough to interact with any potential customer and have the patience to deal with retail/personal individuals whom have little knowledge of our products and may require additional support in their potential purchase.