Senior User Researcher

Salary: £840 per day

Role: Senior User Researcher G7 (REF58094)

Contracting Authority: Central Government

Contract Length: 6 Months

Location: Manchester Hybrid (2 days a week in Manchester office)

IR35: Inside

Pay Rate to Intermediary: £840Umb

Security Clearance: BPSS

RESPONSIBILITIES

• Work with agile teams to develop and advocate appropriate research strategies within their project area, with the goal of understanding user needs for services, and continually improving services.
• Develop recommendations based on a variety of research outcomes, evaluate those outcomes to inform the product or service decision.
• Be accountable for the end-to-end delivery of research, developing and delivering research that considers the time & budget vs outcomes perspective.
• Incorporate into recommendations and insights, evidence that focuses on user behaviour and experiences of departmental services.
• Conduct user research using a range of research methods, selecting the appropriate method, both qualitative and quantitative, depending on the requirements of the programme.

SKILLS/EXPERIENCE

• Research

• Strategic insight

• User centred agile and design practices

• User centred analysis

• Experience of doing research for internal applications for large private organisations or Government departments

• Experience of doing research for mobile related user needs/problems

• Experience of doing user research with Digital Workplace solutions context

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