Data Centre Engineer / Data Centre Technician

Salary: £30,000 – £36,000 per year

Data Centre Engineer / Technician – Bournemouth – £30,000 – £36,000 base salary

Standard 37.5 hours (9am – 5.30pm, Mon – Fri) + however 24/7 will be required due to the nature of the role, must join the on call rota for the DC. On please apply rota £200 per week.

The Datacentre Engineer is responsible for the installation, maintenance, and transition of infrastructure in our DC to ensure that our colocation, network and cloud facilities perform to and meet the company’s and the Customers satisfaction.

Key areas of Responsibilities
* Acting as technical resource on internal and external projects
* Taking the lead on issues that arise within the DC
* Working with our Platforms and Networks team to ensure the smooth running of our DC environment
* Performing and organising maintenance within the DC, or customer infrastructure out of hours as required
* Provisioning new services or customers within our environment
* Supporting other staff members with DC issues
* Reporting to the DC operations Manager regarding problems or issues detected
* Monitoring and managing tickets within the systems in response to raised alarms or customer requests
* Management and resolution of tasks on the DC risk register
Objectives
* Ensure continued smooth operation and uptime of DC
* Aid other team members on the DC Estate when required
* Maintain the professional reputation of the department to our clients
* Work towards developing client relations and thus developing their enterprise environments
* Work with the rest of the department to ensure that we remain on-curve for developing our services and performing improvement works

Experience/Qualifications
Essential
* Technical, analytical and interpersonal skills required for Implementation, Troubleshooting and Project work
* Basic Network knowledge including accessing and running basic commands on Cisco and Juniper devices
* Basic Networking and cabling skills. Cable skills includes making up CAT5E / 6 Patch leads and testing. Fibre and UTP patching systems including the differences in Single Mode and Multi Mode Fibre
* Understand the difference between Tier1 – Tier4 Datacentres
* Knowledge of CRAC units, Fire Suppression systems, UPS, Generators, how they all fit together in the data hall and the basic design
* Experience of Rack design and layout out, either Communications Room or DC experience including the requirements for A and B power feeds
* Understanding of hot and cold airflow containment
* Knowledge of the Datacentre stack and the different services supplied from datacentre estate
* Ability to communicate in an understandable, polite and friendly manner, both written and verbal
* Strong organizational skills and ability to multi-task in a busy business environment
* Availability in response to needs of the customer for installation, maintenance and equipment malfunctions

Desirable

CNET CDCTP
Working towards or obtained CCNA
* Aware of the TIA942 standard. Cooling standard ASHREA and power standard BS7671

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