Data Analyst – Energy

Salary: £36,000 – £42,000 per year

The Role

Working as a member of the National Accounts team, providing energy and performance data analysis and technical review back to the business.

The role will also support an existing account with up to 2 days per week of direct customer engagement at their site in Nottingham. This part of the role is customer-facing and as such requires the individual to be friendly and professional with excellent communications skills.

As part of a management team, the individual will be required to represent the company within client meetings, and as such needs to be well motivated and capable of working as part of the team or independently. 

The primary function of the role will be to harvest and process data from the company reporting suites, remote bureau teams and regional offices to provide performance-related information and reports.

A significant advantage would be having proficiency in some or, all of the following: Microsoft Excel; Word; Power BI; R; and Databases. Data from the company’s suite of software tools will need to be analysed, trends identified and presented in clear and concise report formats, ready for delivery to a wide range of customers.

A background in the building services, energy management or Measurement & Verification industries is desirable, but not essential, in order to identify key variables that impact energy consumption in buildings and contract performance. 

The role offers an excellent opportunity for personal and career development within the energy management industry.

Job Accountabilities

Energy & Service Operations

• Work as part of a team or directly with customers to provide energy reporting and budgeting figures and analysis
• Review and analyse internal weekly reports, liaising with the report owners where required
• Provide modelling to cover any data gaps
• Extract and analyse data from Energy Monitoring and Targeting software to support the team as directed
• Build and develop improved energy and service reports to increase automation of reporting functions
• Provide reporting relating to the status of multiple energy projects’ progress and savings
• Use internal workflow management platforms to extract and analyse service data
• Provision and development of service-related compliance reporting on Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s)
• Provide analysis to assist in the route cause analysis of any KPI and SLA failures
• Build a database, analyse and interpret technical data to assist in the provision of equipment failures to develop business cases

Commercial Management

• Work closely with the UK Sales Account & service delivery teams to achieve and deliver account growth using reporting and analytics

Client Relationship Management

• Build strong productive working relationships with internal and externally mapped customers
• Promote an excellent customer satisfaction environment through effective communication and problem ownership

Job Knowledge: Skills desired and Qualifications

Skills desired

• Ability to take full ownership of tasks or issues from start to finish
• Strong organisational skills
• Is able to demonstrate insight, tact, political acumen and diplomacy skills sufficient to integrate effectively with all departments within the business
• Is able to demonstrate research and analytical skills to apply a systematic approach to reporting
• Is able to communicate fluently in writing and present complex technical information clearly and concisely
• Is able to absorb new technical information and apply the knowledge effectively
• Is customer oriented, eager to learn, dynamic, motivated, flexible and a service-minded professional
• To provide regular communication and feedback to the UK Sales team.

Qualifications (some of or all of the following)

• Microsoft Word, Excel
• Database management
• Data Visualisation tools such as Power BI or other appropriate applications
• Statistical analysis, using such tools as R
• Measurement and Verification
• Energy Management or Building Services

You must have a Right To Work in the UK – No sponsorship is available

Please note that unfortunately any applicants without the relevant work experience, or the Right To Work in the UK will be unsuccessful.

Crucial People operates as both an Employment Agency and an Employment Business.

Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 10 working days of application, please assume that you have been unsuccessful on this occasion.