IT Support Assistant

Salary: £84 – £120 per hour

1st & 2nd Line IT Support, East Yorkshire, salary negotiable.
Arlington Moore is working for an expanding company who are looking to appoint a person with 1st Line & 2nd Line IT Support experience.
Working in IT Support you will be responsible for.
* Providing IT technical support to support the business, it’s systems and colleagues
* Providing administration and support of multi-site technical environments for approximately 260 users / devices
* Supporting and analysing the remote monitoring and management system alerts, notifications and responding accordingly
* Undertaking small to medium-sized IT projects
* Maintaining logs, documentation, and traceability for issues in the IT Helpdesk System
* Scoping and sourcing hardware and software
Experience required for the IT Support role
* Experience of working on a busy Helpdesk is essential
* Knowledge of using Helpdesk call logging systems is essential
* Desktop experience with Windows 10 is essential
* Hardware experience – desktops, laptops, and printers are essential
* Experience with Windows Server and Active Directory administration is essential
* Experience with Office 365 administration is essential
* UK-GDPR awareness is essential
* SharePoint administration experience is preferable
* Experience with the management and support of Firewall devices is preferable
* Experience with VMWare is preferable
* Experience with Veeam is preferable
* Experience working with ITIL change management is preferable
* ERP Experience is preferable
This role has been advertised by Arlington Moore which has been established since 2006 recruiting throughout the UK.
Please note that we will try to respond to you, however if you have not heard from us within 14 days then you have been unsuccessful on this occasion. Please note that all applications are treated confidentially and on no occasion will we pass your CV on to a third party without speaking with you.