Dynamic, versatile, and performance-driven professional with extensive experience in supervision and
management-driven roles. Proven success in handling and resolving complaints to the highest standard
of customer care and in accordance with set principles. Adept at maintaining accurate records on the
company’s internal systems providing clear and concise audit trail. Skilled in collaborating with crossfunctional departments and teams to achieve company objectives. Well-versed in maintaining positive,
empathetic, and professional attitude toward customers at all times. Proficient in implementing and
enforcing systems, policies, and procedures whilst maintaining safe and healthy work environment.
Articulate communicator with exceptional analytical, interpersonal, problem-solving, and leadership skills