Customer Service Administrator

Customer Service Administrator
Barnsley
£17,000
Full Time Mon – Fri 9am – 5.30

We are currently recruiting for a Customer Service Administrator to join our growing manufacturing business based in Barnsley. Our client is renowned internationally as a leading supplier to the construction business. Currently experiencing a steady period of growth, they are looking for experienced, hardworking professional in return they are offering an excellent opportunity to gain experience in a fast-paced, rewarding, customer- driven organisation.

As the Customer Service Administrator you will be:

Dealing with technical / 1st Line incoming calls and emails from customers and other departments
Take ownership for customer accounts, dealing with them efficiently and professionally
Research technical / 1st Line queries using all available information sources.
Document queries according to process, categorizing urgent queries when necessary
Working effectively with internal departments to ensure customers receive an exceptional service
Monitoring and dealing with your own workload independently
Representing the company with a first-class standard service
General administration duties.

The successful Customer Service Administrator will have:

Experience in Customer Service or 1st Line Support role would be a distinct advantage.
Superb communication skills both verbal and written.
Results orientated and focused.
Logical thinker
Ability to prioritise, particularly at busy periods
A team player, with an efficient and proactive approach.
Smart appearance and professional attitude.
GCSE’s Grade C or above in Maths & English

Due to the location, a driving licence and own transport would be an advantage
If you have the experienced outlined above and are looking to work for a reputable company providing an excellent working environment and job security please apply below.