Commercial Project Support Coordinator

1. Purpose
Working as part of the Commercial Team, the Commercial Project Support Coordinator will be responsible for managing all SAP Commercial tasks, Cost forecast process, Correspondance records maintained, Order Management and assisting the QS team and Project Managers.

2. Responsibilities and key activities
• Support Commercial Team with SAP forecasting.
• Order Management ensuring orders are received by our suppliers in good time to be actioned.
• Manage Costs Forecast process for projects and alert the QS Team of any discrepancies
• Manage correspondance ensuring records are kept up to date, filed correctly and referenced against instructions and delays to enable prompt claim management.
• Provide assistance to the QS team & Project managers if and when required.

3. Performance measures
• Carry out the above activities in line with departmental SLA’s.
• Produce exception and quality reports enabling corrective actions/analysis to identify opportunities for improvement.
• Feedback from line manager and other stakeholders.

4. Behavioural competences
Detail focus (KONE general competences)

Checks the details of own work carefully. Analyses information in a thorough and detailed way. Spots critical errors that others have overlooked. Identifies important details and ensures that they are correct. Maintains a focus on detail when dealing with routine work

Drive and persistence (KONE general competences): Consistently strives to meet goals and objectives. Demonstrates tenacity and persistence when carrying out tasks. Maintains a positive approach in the face of setbacks and failure. Shows determination and drive to overcome obstacles and problems. Rises to meet the challenge of demanding or difficult situations.

Prioritizing and organizing (KONE general competences) Organizes the information and resources required to complete project. Recognizes the urgency and importance of task and obtains clarification where necessary. Approaches tasks in a systematic manner. Prioritizes tasks and projects according to their relative urgency and importance. Organizes and manages their time effectively.

Self-confidence (KONE general competences) Demonstrates confidence in own ability to carry out a task or job. Is confident in the face of opposition from others when expressing their views. Is self-assured in the midst of uncertainty. Openly takes personal responsibility for their decisions and actions. Presents themselves to others in a confident manner

Collaboration (KONE leadership and general competences) Shares information widely. Treats others with dignity and respect. Respects different needs and viewpoints. Creates trust and a sense of team spirit. Maintains confidentiality and holds to agreements. Admits own mistakes. Obtains co-operation by active listening and sensitivity towards situations and people. Establishes strong working relationships and effective internal and external networks. Achieves consensus, closes deals or discussions with clear understanding of agreement.

Results focus (KONE general competences) Focuses on the end result and avoids distractions. Demonstrates a determined and committed approach to achieving results. Follows tasks and projects through to completion. Consistently delivers results. Sets challenging goals and aims to exceed expectations.

Essential: GCSE C and above in Maths and English, Experience of Word and Excel
Desirable: Working knowledge of SAP, Outlook