Repair Technician

Salary: £32,400 per year

Repair Technician – Ross on Wye

Main Purpose

Carry out a full range of repairs to medical equipment and a range of medical devices supported by the group, to the required standard, meeting deadlines and set KPI’s.

Key Accountabilities

• Able to carry out the full range of repairs to Medical equipment
• When required able to service, repair and maintain the full range of devices supported by the business
• Able to service and overhaul medical gas blenders
• All repair work carried out to the highest standard and in line with the manufacturer’s guidelines
• Ensure repair deadlines and KPIs are met
• Be commercially aware of the impact of the role ensuring repair work is carried out in a cost-effective fashion
• Able to work under own initiative and manage own workload
• Develop understanding of products and services provided by the business, in order to provide specialist knowledge to internal and external customers
• Build excellent relationships with internal and external customers to ensure positive outcomes
• Act as back up to support other roles in the business as and when required
• Willing to travel and carry out field visits as part of the field-based team when required
• Willing to work under own initiative on customer sites
• Willing to travel to overseas suppliers to receive training from the manufacturer

Qualifications, Knowledge and Skills

• Previous experience in a busy process driven role would be preferred
• Must have some form of technical background or recognised hand skill
• Prior experience within a QA role would be beneficial
• High standards of accuracy and attention to detail, with excellent problem-solving skills.
• Strong interpersonal skills with ability to build, maintain and manage relationships both internally and externally
• Teamwork and flexibility are an important aspect of the role
• Strong organisational skills with ability to effectively prioritise workload
• Strong communication skills (verbal & written)
• Ability to work effectively within a team environment and on own initiative
• Basic knowledge of IT Systems
• Must be customer focused and passionate about the role
• Flexibility and understanding that sometimes this is not a 9-5 role
• Pro-active approach to workload, to be one step ahead

Pay and benefits

Salary up to £32,400depending on experience

Bonus up to £4,000 paid quarterly

24 days holidays + public holidays

5% EE & ER pension contributions

4 x life assurance

15 paid company sick pay per 12 month rolling period

Company enhanced maternity pay

Birthday leave after 5 years