Medical Secretary & PA – Private Doctors Practice

INTRODUCTION:

This is a small private Medical Practice is a private general practice, providing high quality, professional care to individuals and families.

To provide a secretarial service to 2 of the Dr’s as well as to be a member of the small team in ensuring high levels of patient service and outstanding customer care. As this is a small team you will also be supporting colleagues with answering telephones etc, with the ability to pick up what is happening around you and to be able to show a proactive approach to delivering an excellent support service to the private practice.

SALARY ETC:

£29k to £35k

Hours: 8:30am to 6:00pm, Monday to Friday

DUTIES TO INCLUDE:

Answering telephones and taking messages, prioritisation of messages

Audio-typing of letters

Read through mail to familiarise with patients and to prioritize

Checking of emails and dealing with them appropriately

Dealing with repeat prescriptions

Liaising with patients and other healthcare professionals

PA tasks

Handing over of messages

Invoicing and bad debt chasing

Keeping a record of adjustment payments

Collating the numbers for payment by the practice

Oversee and maintain the PDQ, Cash and cheque ledgers

Generating recall letters monthly, signed off by one of the Doctors and scan into the system

REQUIREMENTS:

Previous experience of working in a private practice as a Medical Secretary / PA

Good medical terminology, AMSPAR or equivalent

Strong audio typing skills and experienc of invoicing and dealing with payments etc.

Happy to work in a small practice and to be involved with various takss to ensure a smootha nd efficient service.

Excellent customer service skills and English – written and spoken