Senior IT Systems Engineer

Salary: £54,000 – £60,000 per year

The role

Senior IT Systems Engineer – Permanent position

We are currently seeking a highly motivated, talented, and experienced senior IT professional to complement our industry leading IT Department as a Senior Systems Engineer. Reporting to the Infrastructure Manager you will form an integral part of the Infrastructure Team in taking ownership and delivery for the maintenance of core systems and infrastructure.

As this is a senior position, the successful candidate will have prior experience of operating in a similar role, in a multi sited organisation working with Enterprise systems. They will be expected to lead the technical delivery of projects with a strong emphasis on security, showing a positive attitude, initiative and exhibiting natural leadership skills. As the Senior Engineer, they will be the go-to resource for their fellow Systems Engineers, so will possess all of the essential and most of the desirable skills and knowledge set out below, be highly technical and able to communicate effectively.

In addition to project delivery, the Infrastructure Team act as an escalation point for Service Desk, so an aptitude for solving complex operational issues is essential.

Key Responsibilities of this position will include;

* Leading the delivery of complex technical projects on traditional, cloud-hosted and SaaS platforms

* Driving improvement and innovation, challenging current technologies, processes and behaviours

* Ensuring availability, Integrity and confidentiality of IT Infrastructure services to meet agreed SLAs and KPIs are achieved

* Acting as an escalation point for Systems Engineers for complex incidents, problems and changes

* Undertaking all activities with a primary focus on risk mitigation and data security

* Carrying out day to day tasks relating to IT Infrastructure and applications. Provisioning/de-provisioning including maintenance and monitoring

* Management and strategic planning of IT infrastructure and applications capacity management

* Producing regular reports on IT Infrastructure and application health, providing remediation actions and recommending improvements

* Coordinating with 3rd party providers to ensure regular security and platform upgrade cycles are maintained

* Troubleshooting complex issues with 3rd party support vendors such as Talk-Talk-Business, Mitel, Microsoft, Checkpoint, Citrix, VMware, NetApp, F5, Cisco etc

* Building a strong working relationship with colleagues within the Infrastructure Services Team and the wider IT function

* Planning, managing and delivering infrastructure changes from concept to transition into support. Working within a defined methodology delivering documentation such as HLD, LLD, implementation documents and knowledgebase articles

* Monitoring and management of IT Infrastructure and applications alerts related to capacity response times – utilisation resources

* Staying abreast of latest technology trends and identifying new technologies that could provide additional efficiencies and benefits

* Deputising for the Infrastructure Manager as and when required

* Mentoring, coaching and guiding colleagues within the Infrastructure and Service Desk teams

In order to be successful for this role you will ideally have (not limited to);

* Minimum 2 years’ experience designing, configuring and supporting:

* Microsoft Server O/S 2012 onwards

* Active Directory, DNS, DHCP, GPOs

* Enterprise SAN such as NetApp

* Hypervisor such as VMware

* RDS/VDI platforms such as Citrix

* Load balancing such as Citrix ADC

* Office 365 / Microsoft 365

* Strong background designing, delivering and maintaining systems in a secure manner

* Excellent understanding of networking including subnets, routing, diagnostics including packet analysis

* Working knowledge of current IT trends in on-premises and cloud technologies

About us

Simplify was created in March 2019 by the combination of the two largest players in the UK conveyancing industry and is now the UK’s leading conveyancing business, incorporating many of the fastest growing, most innovative brands within the UK property market.

Each of the businesses within Simplify is dedicated to ensuring that our customers have the best possible experience during a property transaction. Whether that’s for a customer moving home or one of our growing list of introducers, we are constantly innovating: using technology and the expertise of our people to make working with us as simple as can be.

Our excellent service to our customers has allowed for market growth which means we continuously seek new and fresh talent to complement our current team as well as developing our people to reach their full potential. By joining our group, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.