Adept at leading cross-functional teams in IT Implementation projects from planning to successful completion. Possess strong understanding of maintaining IT infrastructure, networking, and process improvement. Skilled in gathering customer requirements, defining product roadmaps, and driving product launches. Instrumental in identifying and promptly resolving all complex issues to improve overall operational efficiency. Expert in delivering exceptional technical assistance to team members for streamlining all programme functions. Excel at co-ordinating with teams of engineers, developers, QA, and operations to streamline product development initiatives.