Generic and Care Act Advocate / Manager

Salary: £26,000 – £35,100 per year

Main Purpose
To provide Advocacy as required, in line with relevant legislation for the area of advocacy and subsequent Regulations and Codes of Practice.
The post is subject to satisfactory references and enhanced DBS check.
Delivery
HoardingUK provides remote advocacy to participants nationally. The appropriate candidate will:
1.
1. Undertake the statutory Advocacy role set out in the relevant Act, Regulations, Code of Practice and any subsequent directives.
2. Liaise, communicate and negotiate effectively with a range of health & social care professionals.
3. Signpost referrals that do not fall within the scope of the remit of HoardingUK.
4. Prioritise work to meet the needs of clients and decision makers.
5. Identify any risks in delivering the service and bring this to the attention of the organisation to ensure compliance with risk management procedures.
6. Record client work appropriately, in compliance with Data Protection Act and organisational policy.
7. Ensure accurate collection of data and recording of all communications, meetings, travel time, and associated activities.
8. Produce high quality reports of individual casework and submit these to the decision makers within appropriate timescales.
9. Seek feedback on the quality of the service at the close all cases.
10. Ensure the requirements for internal & external monitoring and evaluation are met.
11. Participate in relevant meetings and training sessions.
12. Recruit and manage a team of volunteers.
2. Organisational/personal responsibilities
1.
1. To adhere to and work within the guidelines set out in all the company policies and procedures.
2. To contribute to the ongoing planning & development of the organisation.
3. To take individual responsibility within the organisation for all health and safety matters, and general organisational needs and issues.
4. To participate in regular team meetings and supervision.
5. To complete and submit timesheets and expenses forms in a timely manner.
6. The above describes the normal duties envisaged from the role of advocate. It is necessary however for all employees to be flexible in this respect, and all employees may, from time to time, be required by the employer to cover other reasonable duties within the day to day running of the organisation. Employees may also request to undertake other duties and responsibilities as part of their personal development within HoardingUK.
We are seeking funding to expand the hours of this role to full-time. Successful applicants could be offered this opportunity, but would not be required to accept. We will support job share in those circumstances.