Capacity Solutions / Resourcing Executive – Telecoms

Salary: £15.6 – £19.2 per hour

JOB DESCRIPTION

The Capacity Solutions/Resource Specialist will assist the Sub-Contractor Manager in the following areas of business:

Sub-Contractor identification. Sourcing global Sub-Contractors assist with selection and evaluation support on-boarding new Sub-Contractors into the local markets to ensure operational readiness.

Capacity planning. Liaising with internal stakeholders to ensure capacity plans meet forecasting from sales expectations. Assisting in the evaluation of sub-contractor current capacity and growth plans against target plans.

Bid Support. Liaising with Sales department to assist in providing current market rate pricing information.

Training. Assisting with the planning the delivery of any specific training to meet customer scopes of work for both internal stakeholders and external Sub-Contractors, ensuring all associated documentation is current and compliant to industry requirements.

Apprentice program development: Work with internal stakeholders Identifying areas of the business which may benefit from apprentice programs and once established take full responsibility for managing and delivering the program

The post holder will be required to take on any additional duties which may be considered within the remit of the role.

Key Duties:

Sub-contractor identification, selection and on-boarding:

* Assist with Identifying suitable subcontractors on an ongoing basis to support the current and future operational needs of the business.

* Assist with the general evaluation of sub-contractor, based on but not limited to financial performance, capacity and experience, H&S track record and quality performance.

* Maintain sub-contractor service requirements documentation (based on customer requirements), including Scope of Work (SoW), specifications, MOPs, acceptance procedures/handover documentation, H&S/quality requirements.

* Assist with ensuring subcontractors are “operationally ready” to deliver services.

* Agree a quarterly and annual audit schedule with subcontractors.

* Host regular group resourcing meetings ensuring all departments are represented

Review current Sub-Contractors and ensure all relevant and up to date documentation is on file i.e. Engagement Schedules & Insurance certificates.

Sub-contractor Training & Certification:

* Manage any administration associated with the induction of new subcontractors.

* Maintain up to date “Qualified Persons List” (QPL) and ensure this is always available to the resourcing teams.

Sub-contractor Governance:

* Support the sub-contractor governance process.

* Attend all Operational Review Meetings (ORM), monitor actions, and drive continuous improvements.

* Manage the administration associated with sub-contractor phase out/exit process, if required.

Capacity Management:

* Assist with the collection and maintenance of a forecast for all sub-contractor activities related to Projects and Managed Services.

* As required compile demand requirement and plans from Projects and provide subcontractors with the current view on forecasts during ORMs.

* Request and evaluate quotes from Sub-Contractors on behalf of sales/projects teams

Resource & Training:

* Management of the apprenticeship schemes taking day to day Team Leadership responsibilities of any new apprentices

* Assist the resourcing team with maintaining training requirements for internal and external engineers, ensuring trends are monitored and market changes are notified internally

* Ensuring monthly resource target levels are met with Sub-Contractors and internal resource

* Ensuring Internal resource and external Sub-contractor compliance to client specified training modules, escalating areas of concern

* Liaise with external training providers to offer a suite of courses to internal stakeholders

* Drive external Sub-Contractors to maintain compliance with customer certification requirements.

Health & Safety:

* Record subcontractors’ Health & Safety records.

* Identify to Sub-Contractor Manager when non-conformances occur.

* Administer HSE Audits.

Skills/Knowledge:

Has very broad administration experience.

of locating and securing new Sub-Contractors

Experience of managing Apprentice Schemes

Broad level of commercial and financial awareness.

Must be an excellent communicator and ‘networker’, with the ability to work with, and be respected by both subcontractors and internal operational units.

Excellent presentation skills and self-assured in contact with customers and internal resources.

A self-starter, requiring little or no supervision with a positive attitude and outlook.

Ability to take ownership of an issue and see things through to the end.

Ability to prioritise and co-ordinate many activities simultaneously.

PC literate, especially Microsoft Office suite.

Full EU Driving licence essential.

Qualifications:

HND, Degree or equivalent education (training and/or experience).