IT Apprentice

Totton College is currently recruiting for an IT Apprentice to join a busy team within a market leading software sales and service company based in Totton, Hampshire.

You do not need to have any previous experience of working in IT as full training and support is provided in this role. This is an Apprenticeship job opportunity so you will also be working towards an NVQ in IT.

The Role

The main responsibility for this position will involve the set up and configuration of new client PC’s for CAD use.

This is an exciting opportunity to work for a market leader software sales and service company.

Other activities will include:

– Providing assistance to the IT Manager in the installation of new servers and networks within the client ite, including software installation where necessary.
– Assisting in providing IT technical support to clients either via phone / web or attending site with support of the IT Manager.
– Assistance in maintaining internal machines, servers and networks with support of the IT Manager.
– This job is very much client facing and so you must be good at communicating face to face with clients and comfortable doing this.

The Company

The company which is one of the UK’s leading Autodesk UK partners, continues to deliver a top quality service, particularly ensuring that for customers’ ease of use, greater emphasis is placed on supplying a fully integrated solution from Cad software to Cad workstations, associated hardware, IT infrastructure and professional consultancy services.

They are a leading supplier of Autodesk software in the UK. Established in 1982, they provide complete CAD (computer aided design) packaged solutions with networks, computer hardware and customisation as required.

Training

A full IT Apprenticeship and training.

The Apprenticeship includes:

– NVQ in IT
– Functional Skills in Maths and English
– Employee Rights and Responsibilities

Future Prospects

Promotion to IT Support Engineer

Skills required

– Good telephone manner and confident on the phone
– Interest in IT & the latest technologies
– Good understanding of Windows based operating systems and Windows Office applications desirable e.g. Word, Excel etc

Personal qualities

– Good timekeeper
– Smart appearance
– A good communicator
– Confident
– Willingness to listen and learn

Qualifications required

Good range of GCSE’s or equivalent at grade C or above. Ideally including Maths, English, Science & Computer Studies.

Learning Provider Description

Totton College is known for being a friendly and approachable College with staff who will treat you as an individual and offer you all the support you need.

They hope that their excellent facilities, wide range of courses and comprehensive enrichment programme will make your time at college enjoyable and successful.

Totton College is proud to be able to offer high-quality education and training for 16-18 year old students and adult learners both full and part-time. They have strong links with employers and can provide apprenticeships and specialist training for you and your employees.

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