Sales Order Processing Administrator Guildford

Sales order processing administrator Guildford

Our client based in Guildford is looking to recruit a Sales order processing administrator to work in a busy office the ideal candidate will have previous customer service, admin, or and sale support experience. The key responsibilities will be to support the sales team and provide administrative and other general office duties.

Job Description

The role is to include handling correspondence, reviewing and distributing sales related documents, examine customer accounts, prepare and distribute financial and sales reports to advise sales team and management group.

• Processing of sales and orders – working closely with the sales team
• Customer Services support admin and back up
• Entering customer orders and raising of quotations
• Answering phone calls general customer admin
• Good IT skills with the ability to learn
• Assist sales team and handle customer issues and enquiries
• Liaising with production to keep customers informed of despatch timescales
• Maintain tight credit control procedures
• Coordinate with other departments, such as accounts, purchasing and despatch as required
• Perform general administrative duties
• Receive, sort and distribute incoming mail
• Taking inbound telephone and email sales leads, providing customers with the correct information and placing orders where appropriate
• Sales order processing
• Raise accurate invoices for customer orders
• Maintain up to date accurate records
• Keep the Sales team advised on the progress of orders and deliveries, with special reference to when deadlines may not be met.

The ideal candidate
• Excellent telephone manner
• Have a flexible and adaptable approach
• Good communication skills, knowledge of MS Office
• Confident and personable and work well as part of a team
• Good organisational skills with good written and verbal English
• Accuracy and attention to detail
• Good computer and keyboard skills
• An ability to work under pressure and to deadlines
• An ability to work independently and as a team
• Good administrative skills
• Quick to learn self-motivated

Hours of work
07.30/8.00 to 4.30pm
Salary: £26,000 – £28,800per year