Account Manager

Salary: £34,602 per year

Job Description Account Manager – Tamworth £34,602 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000 We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team.Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background – this could be the perfect step for you to start your career with Brakes – developing into a field sales rep and onwards… Key Responsibilities: As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region. Develop profitable sales growth across existing customer base by:Develop sound understanding of customer map of the worldUnderstanding competitor activity and market insightsProactively managing customer retention and reducing churnGrowing share of wallet and building a pipeline across product categoriesUp to date product and service knowledgeProactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard themUtilise data and insight in order to develop proactive approach to reactivation of lapsed customersActively manage risk within the customer base, including lost sales and credit exposureDevelop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.Commercially aware in order to actively interrogate, interpret and act upon various data sources including: Sales/Margin reporting Churn reports and dashboards