Mortgage Administrator

rthirteen are partnering a reputable and developing financial services organisation in their search for a highly methodical and organised individual to join their expanding Underwriting team. The successful candidate will be providing support to the Mortgage Advisors, assessing customer’s mortgage applications and processing from start to completion.

As a Mortgage Administrator, you will:

– Independently managing caseload of customer applications through the process to funds receipt.
– Use information provided by advisors, customers & third parties to assess mortgage applications.
– Process mortgage applications, ensuring compliance to regulations and company standards.
– Undertake stringent checks of customer’s applications, supporting documentation, identification.
– Liaise with lenders, following up on cases to ensure a swift delivery of funds to customers.
– Communicate with associated professionals; solicitors, estate agents, surveyors.
– Clarify information provided by the customer through verbal and written communications.
– Follow up with customers for any missing information.
– Track each case on an internal diary management system, effectively utilising reminders.
– Assure that all parties, including the customer, are updated with the progress of the case.

You will have:

– Previous experience within a busy office support role, where you have had responsibility for the coordination of a varied workload.
– Financial Services, Insurance and Property experience is advantageous but not essential.
– Excellent communication skills, both verbally and in writing.
– Absolute accuracy and attention to detail in all aspects of your work.
– A desire to deliver the highest standards of customer service at all times.
– A strong work ethic and the ability to work well in a fast paced environment.
– Dedication and act as a reliable team player, able to support colleagues.
– High organisation skills, able to manage multiple priorities and your own caseload.
– A track record of capability in previous employment.

Working hours are 40 per week, 1 x 8-5 / 3 x 9-6 / 1 x 10 – 7 and includes 1 in 4 Saturdays 9-1.
Located in offices in Norwich city centre. Superb progression and development opportunities are available to the right applicant. Comprehensive benefits package to include 29 days holiday (including bank holidays), increasing incrementally to 34 days, private healthcare, pension and life assurance.

How to apply:

To hear more details about this fantastic opportunity please email your CV to Rebecca Headden – Business Partner at rthirteen recruitment.

About rthirteen:

Powered by our principals – we link individuals with opportunities to fulfil their potential, and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference.

Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that you application has been unsuccessful for this opportunity. rthirteen will retain your details, and contact you with any other forthcoming opportunities which we feel may be appropriate

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