Logistics and Warehouse Coordintor

Salary: £28,800 – £33,600 per year

Listgrove is supporting a leading supplier of integrated capital machinery and turnkey solutions who are now looking to recruit a Customer Service & Logistics Coordinator.

The role:

This position is responsible for coordinating customer sales orders, shipping and invoice processing including contract sales, spare parts and warranty order.

Key Responsibilities

Provide accurate, timely, customer focused administration of all orders and customer emails

Timely and efficient processing of credit adjustment notes where applicable

Participate/conduct annual stocktake and provides monthly reconciliation report, to ensure correlation between actual stock and electronic records

Assist Stores Manager to ensure spare parts are sufficiently and securely packed and ready for shipment by pick-up time where required

Ensure that actual inventory correlates with electronic records

Facilitate physical improvements to the Stores area, such as layout, ergonomics etc as part of the Stores team

Ensure the stores area is clean, tidy and organised at all times, making the best use of available space

Assist the Stores Manager when needed in the booking in and out of stock

Have full understanding of the whole DHL Express shipping process and the AX processing of delivery notes and invoices

Specific Duties

Aisle counts – every Monday morning. All team members to ensure this task is carried out under a rota basis.

Process DHL shipments and commercial invoices through DHL Express portal.

Process delivery notes and tax invoices through AX

Respond to general customer emails such as chase lists, part enquiries, part due dates

Picking and packing of spare parts – as and when required or holiday cover and assisting with unpacking of large crates of NID spare parts

Answering customer phone calls in a timely and efficient manner and dealing with Goods in deliveries

Sending order confirmations to customers within 24 hours (when a confirmed shipping date cannot be provided an order acknowledgement is to be sent. Shipping dates to be provided when available).

Arrange transport for collection and drop off of goods.

Loading/unloading vehicles as and when required.

Qualifications:

* Qualications in warehousing, customer service and logistics preferred

* Fork lift truck license (counter balance) Desirable

The successful candidate will possess the following skills, experience and attributes:

* Previous experience in booking air and sea freight and coordinating export shipments (local and international) is essential

* Previous experience working in a stores environment using fork lift trucks is essential

* Experience with ERP systems is advantageous

* Understanding of credit management is advantageous

* Exposure to the manufacturing industry (specifically food and packaging) is advantageous

* Extensive knowledge of export documentation including letters of credits, bills of lading, packing lists, certificates of origin and embassy legalisation requirements

* Solid knowledge of MRP stock control procedures

* Knowledge of sales order processing and invoicing

* Able to multi task, be flexible and work under pressure

* Able to develop, build and maintain strong relationship with management, co-workers, suppliers and clients

* Self-motivated and driven, able to look ahead and prepare for upcoming tasks

* Identification with the company values including being a team player, passionate, professional, committed, honest and treat people with dignity and respect

* Excellent time management skills

* Excellent communication (written and verbal)

* Able to problem solve and make decisions in line with organisational philosophies and practices

* Able to work both autonomously and as part of a team

* Computer literacy in MS Word & Excel

Listgrove is more than a global recruitment partner to its clients in the plastics, packaging, recycling and chemical industries. For over 45 years, we have supported companies with professional advice and successful HR solutions. All assignments are tailored to the client’s needs and delivered by expert consultants.

Why select Listgrove?

* Established in 1975

* Recruited in 68 countries

* Recognised International brand

* Exhibited around the world; in Russia, China, India, USA, Middle East, North Africa and extensively throughout Europe

* Global network of candidates and talent data

* Search projects completed across all functions and at all levels of seniority

* Access to a network of offices across the world

For more information and access to a range of testimonials, please apply. Proof of eligibility will be required with your application.

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