Customer Service Coordinator

As a Customer Service Coordinator, your key responsibilities will include:

– Providing an efficient, professional response to customers with insurance queries

– Handle all incoming and outgoing telephone calls in a prompt manner in line with the company and customer expectations

– To manage each customer file ensuring that the customer receives the most efficient service

– Answer all insurance related queries in a timely manner

– To monitor all aspects of the customer files to ensure that all services are provided at the agreed time-frames

The successful candidate will have experience of working within a customer focused environment.

– You must have previous call centre / customer service experience

– Proven experience of providing a quality customer service within a fast paced, high pressure environment

– Excellent telephone manner

– Accurate typing skills

– Attention to detail

– PC Literate

You must be self motivated and passionate about providing excellent customer service.

For more information please apply today.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.