Sales and Customer Support

Salary: £30,000 – £42,000 per year

My client is investing and expanding his company – which is in the mini crane hire sector – he is a true entrepreneur and invests in his teams as well as his businesses.

The team need a new team member for the Hire Desk Team – you don’t have to have hire desk experience – you just need to be a really great administrator who understands all you do adds and enhances the client experience – it is a very client focused company.

You will be self-motivated, a team player, having good personal values which match the company’s values which are:

Trust

Integrity

Accountability

And Customer Service

You will be educated to A Level but this role may also appeal to a graduate with good admin experience – in either case there will be options to enhance and develop your career.

You report to The Hire Desk Manager and your responsibilities will be:

Receiving orders

Off Hires

Customer Queries

Customer Complaints

Quotations

Be a key part of the team that builds the customer relationship

Welcoming and looking after visitors

Arranging Transport and help with route planning

You will also look after the Social Media – Twitter, LinkedIn and Facebook – once you get “in the swing” you will be able to produce posts and help enhance this vital part of the business.

You will also from time to time help the Depot Manager with more complex quotations and reports and help organise meetings.

It’s Monday to Friday 8am to 5pm with an hour for lunch and good benefits.

Career progression is encouraged here – so,come and learn the business and see where your career goes!