Senior Support / IT Manager
Full job description
Connect With Limited
Salary: £30,000 – £42,000 per year
Senior Support/IT Manager
A central London based advertising agency is currently looking for a hands-on IT Manager to provide support to 100 business users.
* You will need strong knowledge of the Microsoft service stack: Microsoft 365 (Exchange Online, Teams, OneDrive, Yammer etc), AzureAD, Active Directory, Intune, Autopilot, Azure cloud services, Hyper-V failover stacks & Windows 10.
Other technologies include:
* LAN/WAN, TCP/UPD, DHCP, vLANs, DMZ, iSCSI, DNS (A/CNAME/mx/spf/DMARC etc), cabling, Sonicwall firewall/HP switches, CISCO Meraki switches & firewall, Brocade, Aruba WiFi.
* ITIL Framework, QNAP, CTERA, Commvault backup & DR, Veeam, VSS, Apple technologies (MacBook’s & iPhones), Symantec Endpoint Protection, ESET, Bashing & PowerShell experience a benefit, Mitel telephony, 3CX, Dell servers.
Day to day:
* IT, Phones, TV and any other electrical equipment
* Maintain asset register (working with management accountant).
* Ordering of any new equipment required for the office, finding best prices and maintaining an IT/ equipment preferred supplier list, negotiating discounts.
* Monitoring an outsourced IT helpdesk.
* Responsibility for printers.
* Point of contact for desktop and mobile phones, including mobile data, maintaining a competitive price from suppliers online rentals and charges.
* Point of contact for meeting room issues and assistance, ensuring TV set-up and management, maintaining equipment ready for use at any time, movement of equipment, re patching, tuning and set up. (making sure at the start of each day, meeting rooms are in full working order with AV, lighting, AC, conference phones).
* Set up a process to enable you to complete pre client meeting checks of all equipment available in them for smooth running meetings.
* Manage IT server back-ups, keep safe for quick implementation should they be required. Complete weekly checks Monday/Tuesday.
* Web hosting management, including domain purchases and renewals.
* Software management and renewals (including Microsoft 365 annual subscription maintained).
* Business Continuity updates should they arise, maintain overall plan.
* DNS management, server maintenance and support, management of server hardware and software, including space and licences, repairs and maintenance, FTP server, firewall maintenance.
To apply for this job please visit definitejobs.co.uk.