Customer Service Adviser

Customer Service Adviser

£26,000 + unsocial hours pay + benefits
Fareham – Solent Contact Centre

Shift Pattern: Month End – 24-42.5 hours per week. Shifts between Mon-Sun. 0800-2000 5 days per week. 6 -10 hour shifts. Max 16 weekend days per 26 weeks.

At Lloyds Bank, telephone banking is about being there for our customers every step of the way. Friendly, positive and ready to help, you’ll be more than just a voice at the end of the phone when a customer rings us. Whether they’re calling to transfer money, set up a standing order or enquire about our products you’ll offer a warm welcome and the best information, and you’ll have a role that matters.

Make sure our telephone banking works brilliantly for customers and your hard work will be recognised. We’ll give you all the support and training you need to develop new skills, take on new challenges and move your career forward.

You don’t need a background in customer service, but you do need a willingness to learn and the ability to respond to customer requests in a way that’s efficient, friendly and helpful. Most of all, you need to be ready to relate to all sorts of people and provide the information they need. This isn’t just about doing your job, it’s about doing your best.

In return we offer flexible shifts to suit your lifestyle and commitments. You’ll also enjoy a generous holiday allowance and a flexible choice of benefits.

To find out more and to apply, please click the apply button.