Office Administrator

Office Administrator – £20,000 – £25,000 DOE

We are looking for a friendly Office Administrator to support our small but busy team in our London Head office. We are a privately owned entrepreneurial restaurant group, who turn around restaurant brands such as Harry Ramsden’s and FishWorks.

We’re planning on opening 30 new sites by the end of this year as part of a five year target of 300 UK and Ireland units so this is a very exciting time to join our company!

Your responsibilities are…

•Dealing with customer complaints on the phone and emails; ensuring complaints are recorded and forwarded to the right people/departments promptly
•Meeting and greeting visitors in a professional and friendly manner
•Dealing with phone calls, screening and transferring calls to staff members and taking accurate messages
•Managing the meeting room calendar; organising refreshments and lunches for the meetings
•Managing the incoming/outgoing post; arrange courier bookings
•Ordering and monitoring levels of office supplies
•Scanning, printing, photocopying and binding documents
•Providing general administrative support and assistance to the team
•Arranging travel and accommodation when required
•Managing the day to day running of the office

You should be…
•Outgoing
•Have a can do attitude
•Excellent at attention to detail
•Able to multi-task
•Effective at prioritising
•Pleasant and able to communicate with customers and stakeholders at all levels
•Organised
•Competent in problem solving
•Computer literate in Microsoft office (Word, Excel, Outlook, PowerPoint)

Benefits…

•Automatic enrolment to Nest Pension
•Access to Reward Gateway – discount in 1000’s of high street stores
•50% discount in our FishWorks restaurants across London
•30% discount in our Harry Ramsden’s restaurants across the UK
•Potential to earn 10% of your salary in our bonus scheme

The successful candidate would ideally have prior administrative experience. Knowledge of the hospitality sector is a great advantage.

Due to high volume applications we regret that we are unable to respond to all applicants and therefore only contact shortlisted candidates.

We look forward to hearing from you!