CCTV Operator – Highways Control Centre

Carrington West are delighted to be assisting our client with the search for a Network Control Centre Operator (CCTV Operator) – a permanent position based in their Highways Control Centre.

***Please note this is shift work based on a shift pattern of 2 days, 2 nights, 4 shifts off***

Job Purpose:
To provide an efficient and timely incident response service, via a 24 hour Network Control Centre, which effectively co-ordinates and records the response to network incidents.

Key Accountabilities:
· Monitor traffic flows via CCTV
· Act as key point of contact communicating with emergency resources through various methods including telephone, radio and data terminals.
· Respond to telephone calls from the police relating to incidents on the network deploying and managing resources at incidents ensuring any additional support is correctly identified and provided.
· Update and finalise incident logs inputting incident data on to a computer database.
· Maintain contact with the RCC during an incident.
· Maintain and update information database, including emergency call out contact details and information relevant to the operation of the network.
· Provide an administrative service to other teams as required. Provide cover to other NCC operatives as required, including undertaking training in duties normally undertaken by others.
· Actively promote Health and Safety in the workplace, setting a good example to other employees and ensuring awareness of and compliance with the general Health and Safety responsibilities as set out in the Health and Safety Management System.
· Perform other duties as may from time to time be reasonably required.

Typical Skills/Experience:
· Typically 3+ years experience of working in an administrative function.
· Good interpersonal and communication skills.
· Computer literate with competent ability and knowledge of Microsoft Office.

FOOTNOTE:
If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation.

Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Transportation professionals keen to make their introductions for future months or years. Our specialist team has a combined 25+ years experience in this market.