Branch Assistant

This vacancy is being advertised on behalf of Templine Employment Agency Ltd who are operating as an employment business.

We are currently recruiting for a Branch Assistant with the following skills.

Salary: £26,000per year

KEY SKILLS:
Sales Acumen – selling products, dealing with complaints, queries, product info
Industrial Environment – experience in ScrewFix, B&Q, Wicks environment is ESSENTIAL
Sap is a major advantage
Commitment to the role, someone loyal, proactive and eager.

This role in not a traditional office based role – it’s a mixture of various roles to include:
Answering telephone calls incoming from customers and potential customers and providing information, taking messages, dealing with queries and quotations in a confident and knowledgeable manner. This is a busy branch and the telephone calls incoming during the day are constant.
Cash Handling
Completing reports which are downloaded regularly – updating data and speaking to customers over the phone.
Taking orders over the phone (and face to face) and providing pricing
Type up quotations, quote over phone,
Liaise with accounts people,
Candidates should possess the following attributes:
Confident in a busy environment
Pick up new skills quickly and not be afraid to ask questions
Instil confidence when speaking to customers
Previous customer service (face to face and telephone) coupled with PC skills