Service Manager

Salary: £33,600 – £36,000 per year

Care Service Manager – Bexhill on Sea, East Sussex – £28K TO £30K

Ivy Recruitment are currently supporting our client to hire a Service Manager in Bexhill on Sea, East Sussex due to retirement.

We are looking to appoint a new Registered Manager to lead this wonderful service which is set within a large Victorian detached house – just a 10 minute walk from the seaside (I can already smell the fresh sea air!). 

The Home supports up to 7 Service Users with physical disabilities, learning disabilities, autism, mental health and at times some behaviours which may challenge. 

The Home creates such a warm and welcoming feel, a real home from home atmosphere for their residents. The Service Users who reside here enjoy horse-riding, going to the cinema and theatre, attending sea life centres and lots of animal related activities. They equally enjoy picnics in the park, walks on the beach, anything Disney, murder mysteries and all have varied music and films preferences – I think it is fair to say, that there is never a dull moment at this service!

Benefits

33 days holiday inclusive of bank holidays

Flexible Additional Holiday Purchase Scheme

Full induction programme to Care Certificate Standards

Dedicated learning & development programmes.

We offer Apprenticeships to those with less experience looking to join the Care Sector

We provide FREE training to achieve qualification in Social Care.

Access to a wide range of free online courses for all staff on a variety of topics

DBS check paid by company prior to starting with us.

Refer a Friend Reward Scheme – earn up to £250 per referral!

Stakeholder Pension

Share Save Scheme

Free Employee Assistance Programme

Annual Employee Awards Evening

Employee recognition schemes

Carer progression within the company.

Main Duties and Responsibilities

Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.

Ensure that all staff working within the home receive regular supervision, in accordance with company Policy.

Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.

Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.

Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.

Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.

Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.

Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.

Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.

Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.

Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required.

Ensure that proper record and administrative systems are in place within the home, as required by company Policy & Procedures, and Statutory Authorities.

Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.

Participate in the Area’s on-call management system as required.

Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.

Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.

Ensure that good communication networks are maintained within the home, upwards within company management structure, and sideways to relevant others.

Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.

Ensure that all staff within the Home are aware of, and adhere to, company Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.

Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position.

The Successful Candidate for the role will have:

The ability to keep calm under pressure

Confidence to work alone and as part of a team

Excellent communication skills

The passion to work with vulnerable Adults

The desire and commitment to achieve high standards of safeguarding

for more information.