Marketing and Communications Coordinator

Salary: £30,000 – £42,000 per year

Marketing and Communications Coordinator – London – £25k to £35k plus benefits

An exciting new opportunity has arisen with a rapidly growing Facilities Management company based in the South East. They are looking for someone who has experience writing and creating internal and external Marketing communications. This is a new role and will offer a great opportunity to grow your career. You will be responsible for all social media content and communications. This role requires someone confident who is happy to go on site and take photos of projects as well as employees so that you can use them in communications. Knowledge of the FM industry is a bonus. Someone recently degree qualified would be a good fit. You will have a mentor to help you master all of the above as well as reporting into the HR Director which will give a good insight into the HR aspect of the role.

Job Holders Primary Objectives

To assist in the development of our internal communications and marketing strategy, raising staff engagement, whilst also invoking positive promotion of corporate messages and industry news. 

We wish to use this energetic and dynamic role as a platform for shouting about our successes, engaging with colleagues and supply chain partners across the business, whilst also extending externally to our clients on occasion. 

Reporting directly into the Bid Development Director, this role will involve working under your own initiative and within internal departments such as operations, our bid team and the senior leadership teams to unearth those journalistic stories worthy of print. 

Responsibilities and Accountabilities

• Following a pre agreed marketing strategy, communications planner and site visit schedule

• Ensure BAU communication drumbeat is maintained i.e. Monthly newsletters/ bulletins

• Social media updating on corporate platforms with appropriate imagery

• Copywriting and editing content relevant to the communication channels and editorial themes

• Pushing draft communications through agreed approval channels, on-time and written using the correct tone of voice

• The quality of images and photos is within agreed permissions and standards

• Ensure stakeholder mapping and distribution lists are accurate and up to date

• Reporting outcomes and interviews from training, operations, networking and social value partnership events with high quality photographic and video images

• Tracking communications project deliverables and ensuring deadlines are met

• Measurement of communications channels and engagement (via feedback and improvement)

Person Specification

• Experience of drafting and editing to tight deadlines

• Excellent command of English language with strong editorial skills e.g., writing for the web, sub-editing with attention to detail and an eye for a good story, content creation and the digital as well as printed experience

• Strong organisational skills & ability to prioritise & manage projects with minimal input

• Excellent interpersonal skills, with an ability to work with people at all levels and across functions, drawing out interesting articles from interviewees

• Role model for communications “best practice”

Measuring Impact

We would like to measure the impact of communications and implement improvements where appropriate. This may be achieved through various surveys which will result in production of internal reports. Keeping up to date with best practice from the communications industry and bringing new approaches and channels to help develop and improve the effectiveness of communications within the account will also be important in this role.

Other Relevant Information for the role

• Promote the company’s products/services addressing or predicting clients’ objectives

• Supporting the Bid Team to prepare new business PQQ’s/RFI/contracts ensuring adherence to law-established rules, guidelines, and internal governance procedures

• Develop standard in-house new business templates, documents and guides

• Provide support for the tender adjudication meetings

• Proof reading / Bid Writing as required

• Support documentation design and collation as part of a team

• Planning and coordinating new marketing initiatives

• Support presentations for new projects

• Assist in Marketing and Corporate events.

• Assist other Directors in Sales & Marketing as required

• Assist the Directors in development of our staff’s softer client and skills, winning more work internally

• Raising awareness of the company in the FM market

• Competitor analysis

• Market knowledge

• Representing the company at events and exhibitions

General: 

• To be a ‘team player’ within the office 

• Helping colleagues, as and when necessary, especially to meet deadlines

• Contribute effort towards Company Vision and Mission and observe Company values when actioning your objectives

• To attend meetings and training courses as requested

Communication: 

The post-holder should recognise the importance of effective communication within the team and will strive to: 

• Communicate effectively with other team members 

• Recognise people’s needs for alternative methods of communication and respond accordingly 

Experience

• Experience within the Facilities Management industry would be desirable, but not essential

• IT Literate – MS Office package

• Skilled in Adobe Creative Suite, ideally InDesign, Photoshop or Illustrator

• Relevant photography qualification with demonstrable portfolio of work N.B. Equipment and further training will also be supplied as part of the role

• Ideally media studies graduate willing to grow with Platinum 

Special Aptitudes for the Role

• A strong communicator with a direct and open style. 

• Self-motivated. Energetic and engaging. Professional. Continuously self-improving

• Ability to travel to sites in order to report on stories and to produce photos which will accompany the written content

Personal/Professional Development: 

The post-holder will participate in any training programme implemented as part of this employment, such training to include: 

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. 

• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. 

Equality and Diversity: 

The post-holder will support the equality, diversity and rights of colleagues to include: 

• Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Company procedures and policies and current legislation. 

• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights. 

Quality: 

The post-holder will strive to maintain quality within the Company, and will: 

• Alert other team members to issues of quality and risk 

• Assess own performance and take accountability for own actions, either directly or under supervision 

• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance 

• Effectively manage own time, workload and resources 

Health & Safety: 

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Health & Safety Policy, to include:

• Using security systems within the workplace according to Company guidelines 

• Identifying the risks involved in work activities and understanding such activities in a way that manages those risks. 

• Making effective use of training to update knowledge and skills 

• Reporting potential risks identified.