Sales Counter (Plumbing and Heating)

Huws Gray is currently looking for a Sales Counter person (plumbing and heating) to join our team based out of our Wrexham branch (LL14 4BJ).

Since our formation in 1990, Huws Gray has developed from a single branch in Anglesey to one of the largest independent Builders Merchants in terms of branches. Including our Head Office in Anglesey we currently have 40 branches stretching from Hay-on-Wye in Herefordshire up to Bolton in the North West and across to Derby in the Midlands.

Working as part of a team and reporting to the Branch Management Team, with knowledge of plumbing and heating products. You will be responsible for providing excellent customer service at all times and your key responsibilities for our Sales Counter Person include:-

– Counter and telephone sales

– Maintaining and developing sales leads

– Following up sales enquiries and quotations

– Maintaining and developing existing and new customer relationships

– Achieving and exceeding your sales targets

– Understanding margins and costs

– Continually develop and update your product knowledge

– Completing all necessary paperwork in line with Huws Gray procedures

– Ensuring efficient stock ordering procedures

– Maintaining clean, tidy and effective product displays

– Displaying a flexible, hands-on approach to all aspects of the work

– Looking for new and exciting ways to drive the branch sales forward

– Reporting these ideas to your branch management team and obtaining feedback

– Working as part of a team but also able to work on your own initiative

– Exceeding our customers’ expectations by dealing with them professionally and courteously, by telephone or face-to-face on the sales counter

-Ensuring a high standard of customer care and service

– Being an ambassador for the company at all times

– Attending in-house and external training as and when required

As our Sales Counter Person You will need to be:

– Knowledgeable about plumbing and heating products

– A sales generator rather than just an order-taker

– An excellent team player who can also work on your own initiative

– A cool-headed multi-tasker

– A good communicator with a sense of humor

– Approachable, positive and polite

– Well-presented

– Motivated, energetic and passionate about your work

– Flexible

– In possession of basic numeracy, literacy and IT skills

– Keen to learn and develop within the company