Floor Manager – New Store Glasgow Forge

USC is a premier destination for branded clothing, footwear and accessories. Catering to fashion savvy men and women throughout the UK, stocking denim brands such as Diesel, G Star, Soviet, Firetrap, Levi’s and Gio Goi.

We are looking for an experienced Floor Manager who can demonstrate a proven track record in fashion retail management and be a fashion forward individual with the ability to help drive sales and lead and inspire a fashion conscious team to strengthen the brand identity.

JOB RESPONSIBILITIES:

Organise and efficiently use allocated staff resources to ensure the sales floor as adequately covered at all times
Organise and manage the commercial merchandise and presentation of stock on your floor using your skills, knowledge, company reporting tools and competitor awareness
Identify the development needs of your team and ensure regular coaching is carried out to allow staff to work to their full potential and achieve the company required standards
Deliver exceptional customer service by ensuring all team members are fully conversant with promotional activity, product knowledge and our commitment to customer satisfaction
Manage resources and prioritise responsibilities to ensure customer service takes priority at all times
Communicate and ensure the adherence of all company policies and procedures from all staff and deal with non compliance accordingly
Ensure your team are versed on hourly, daily, weekly targets etc and are aware of key trends and promotions in store
Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors as and when required
Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role

SKILLS AND KNOWLEDGE:

Commercially astute with the ability to quickly capitalise on opportunities
Excellent planning, organising and project management skills
Sound time management and prioritising skills which allow you to manage multiple projects simultaneously
Excellent analytical skills, the ability to interpret financial and sales data
Excellent communication skills
Excellent leadership and motivational skills

PERSONAL QUALITIES:

High level of personal energy to drive projects to completion
Confident and assertive
Positive and enthusiastic with a can do attitude
Passion for fashion retail
Professional manner
Trendy and well presented at all times

So if you believe you have the necessary experience, skills and attributes and are looking to further your career with an exciting retailer, click ‘Apply’ today.