Funeral Arranger

Salary: £26,000 per year

We are very privileged to work with this very special client to help support them in their recruitment for the very special, caring and compasionate role of, Funeral Arranger.

Location: Luton, Beds
Salary: circa £26,000(rising after successful probation) pay reviews performed annually
Benefits: 25 days plus 8 days bank holiday
uniform (after qualifying period of 3 months)
pension
life insurance
training qualification supported

Hours: Mon- Fri 830am-530pm (40 working hours per week)

If you are someone that is a genuinely caring, empathetic individual with great people skills and the proven ability to cope with difficult situations, then this could be just the career path for you.

Overview of the Role of Funeral Arranger
This unique and rewarding role is perfect for those who enjoy helping people during a difficult time in their lives. From the very first contact made by the client, you will be instrumental in planning a bespoke funeral service for their loved ones – the last act of kindness that can be shown.
No two days are the same and you will meet the bereaved in a variety of circumstances so you will need to be a good communicator, empathetic, organised, good under pressure and have a high attention to detail to ensure all information is gathered correctly.

Funeral Arranger Duties:

* To arrange a funeral in accordance with the clients wishes and within company policy

* Offer clear and pertinent advice on funeral options, explaining the costs and payment terms

* To work closely with other colleagues across the business to provide exemplary service ensuring a smooth and professional service is offered

* Complete all administrative tasks both on paper and digitally to ensure the correct data capture of the funeral details

* To ensure that payments, invoices and donations are dealt with in the appropriate manner

* Proactively deal with queries efficiently, promptly, courteously and discretely

* To ensure that all work is completed accurately and to a high standard

* Support the family during chapel visits and when spending time with the deceased

* Work closely with local organisations such as churches, hospitals, GP’s, Crematoriums and Cemeteries

* Participate in Bereavement support groups and community activities

Funeral Arranger Requirements:

* You will have the ability to work well in a team and in a fast paced environment as you could be arranging 10-20 funerals at any time

* You will possess initiative to share workload appropriately in order to complete arrangements seamlessly and professionally

* To be approachable, polite and empathetic to clients at these difficult times

* Always present a smart appearance and demeanour.

* Be an excellent communicator both verbal and written

* Have great people skills

* Possess a pleasant, engaging telephone manner.

* Be a great organiser to ensure the service is delivered in the caring manner it should be

* Possess a empathetic and caring nature

* Ideally have worked in a care/ nurturing type vocational role

* Be someone that always demonstrates a calm, supportive and organised nature

* has good administrative and basic accounting experience to ensure all is correct for the clients

This truly is a unique role that requires a unique person to help others in times of need – if you are that person, then please send your CV to James Newbury Appointments for review. If you do not hear back within 5 working days, unfortunately, you will not have been shortlisted but we do thank you for your application and wish you well in your search