Graduate Customer Administrator

This is an ideal opportunity for a Graduate Customer Administrator with a degree from a UK with relevant customer service skills to undertake a challenging role in a rewarding industry.

The rate on offer is £132per day (circa £26,000 per day) on an initial 2-3 month contract and will need to be available immediately. You would be required to work Monday to Friday with core hours of 9.00 – 5.30pm.

As a Graduate Customer Administrator you will be working in a small team assisting with general customer service complaints your daily responsibilities will be as follows:

• Respond to customer complaints in a timely manner over the phone or in written format
• Update and capture relevant data to the CRM system
• Follow company processes and procedures relating to Data Protection
• Adhere to Financial Services Authority guidelines at all times

We are looking for Graduate Customer Administrators who possess the following attributes and abilities:

• Degree from a UK University
• Recent graduate
• Excellent communication skills, to include fluent English both written and verbal.
• Numerate, analytical with excellent IT systems orientation.
• Strong ability with Word and Excel
• Extremely professional, well-presented and motivated with a strong work ethic.
• Flexible and dedicated with the desire to succeed at all costs

Please note you must be able to travel to Solihull for this role and be available for the duration of the project.

You will also be required to complete a Criminal Records Bureau check for this project.

The first stage of the application process is to.

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