& Children S Contact Centre Administrator
Full job description
Swanstaff
Salary: £26,000 per year
Job Title: Family & Children`s Contact Centre Administrator
Location: Cardiff
Salary: £26,000per year
The Role:
The role of a Family & Children`s Contact Centre Administrator is to support the Contact Centre Co-Ordinator in all areas of administration for the Cardiff Family & Children`s Contact Centre. Duties will include, but not be limited to:
– Checking availability of contact workers
– Organise and schedule contacts between children who have been removed from their parents care and their parents or other family members
– Reception and general admin duties
The role of a Family & Children`s Contact Centre Administrator is varied, on occasions challenging and very rewarding.
Requirements:
– Previous administration experience and excellent IT skills including an knowledge of Excel.
– Strong attention to detail and ability to multi-task.
– An articulate and professional phone manner.
– A non-judgemental attitude.
– An ability to put people at ease.
– Knowledge of child development and current UK legislation relating to children and families is an advantage but not essential.
– A desire to work with vulnerable families.
About Us:
Swanstaff Recruitment proudly manage the Family & Children`s Contact Centre`s, on behalf of Cardiff City Council, Coventry City Council, Lameth Borough Council and Central Bedfordshire Council.
Our core values reflect how passionate we are about what we do and are at the centre of how we operate as a Company.
– Believe that nothing is impossible
– Treat all with respect
– Exceed expectation
– Create opportunities
If you share our passion for people, please contact us today.
EMPOWERING PEOPLE WITH OPPORTUNITIES
Swanstaff Recruitment is an equal opportunities employer.
To apply for this job please visit definitejobs.co.uk.