Accounts Administrator

We have a fantastic opportunity for an experienced Account Administrator working in the Leicester area, you will work as part of an existing team in a very friendly environment

General Administrative Duties as the Account Administrator are listed below
To ensure telephone calls are answered promptly, professionally and handled efficiently. To effectively utilise e-mail and voice mail to distribute messages quickly.
To carry out specific administration tasks in support of the Account Manager.
Booking of deliveries on to the delivery scheduler.
Establish and maintain effective working relationships with co-workers, suppliers and customers.
Assist with invoice reconciliation.
Provide general office support as and when required.
Specific Duties as the Account Administrator
To ensure that customer requirements are fully understood and assist Account Manager in maintaining customer specific operational guide in line with customer contract agreement.
Configure and maintain product records on system according to customer’s requirements and in accordance with the clients processes.
Organise and communicate with team the impending delivery of products from customer following current procedures.
Ensure accurate entry of all relevant courier invoice information against correct customer job numbers on The system.
Process customer orders as and when required.
Assist in the preparation of client nvoices for all storage, delivery, management fee, bespoke jobs and extras in a timely manner and in line with the published guidelines and customer contract agreement.
Ensure all costs relating to goods or services provided to customers are accounted for and re-charged to customers accordingly or as appropriate.
To assist Account Manager in ensuring contracted SLA is being constantly achieved for all services.
Ensure colleagues are sufficiently briefed to cover holiday periods.
Assist colleagues during busy periods according to the procedures within the customer’s operational guide and following instruction from manager.
Assist in the answering of Forbo customer calls and process resultant orders as and when required.

Skills/Knowledge you require to be successful as the Accounts Administrator
Excellent written and verbal communication skills.
Understanding of the importance of excellent customer service.
Ability to work accurately with detailed information.
Ability to work on own initiative.
Intermediate knowledge of Excel and Word.
Working knowledge of other MS Office packages.
Able to manage personal time to achieve optimum productivity.
Health and safety awareness.
Continuous improvement awareness.

Whilst we’d love to get back to every applicant, it isn’t always possible. So, if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

Office Angels are an equal opportunities employer.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.