Graduate IT Support Analyst

Salary: £30,000 – £33,600 per year

Graduate IT Support Analyst
Location: Home
Salary: £30,000 – £33,600(+ benefits)

Do you have an interest in the IT sector? Do you have strong problem solving & analytical skills? Looking to apply your strong communication skills in a support environment with opportunities to quickly progress in to the role of a Business Analyst?

We are looking to recruit a Graduate IT Support Analyst for a global software and solutions organisation. Working as part of dynamic and talented team you will assist in implementing my client’s market leading case management platform across a wide range of blue-chip organisations.

This is an excellent role for a recent Graduate seeking their first role in IT with chances to progress quickly. You do not need a technical degree to apply but an interest in IT and a motivation to learn and prepare new skills, both commercial and of a technical (IT) nature.

In this role, you will:

* Configure the platform to implement client processes

* Handle support issues post implementation

* Liaise with specialist technical and software development staff

* Attend implementation workshops

* Communicate with clients by phone and by email

You will be in a challenging and exciting role, supporting my client’s growing number of software implementations in a team that delivers solutions to an increasing number of organisations within the UK, Europe, USA, Canada and Australia.

This is a great opportunity that offers;

* Extensive training

* Friendly supportive environment

* Room for rapid progression

About The Company

My client are a leading provider of digital solutions and managed services for public sector and regulated markets. They help organisations around the world to deliver better outcomes for people and places.

Recognised Gold Standard ‘Investors in People’

My client’s exceptional team and culture sets them apart. They take great pride in their people and culture – supporting and celebrating the talents, qualities and vital contributions of everyone in the global team.

Diversity Leader, ranked as one of the top European companies for workplace diversity and equality – Financial Times 2021.

* Flexible working

* Employee Awards

* Range of benefits

In return my client can offer a competitive salary & package and the opportunity join a leading software and solutions company that has gone through a sustained period of growth.