Field Service & Administration Manager

Salary: £48,000 – £54,000 per year

Job title: Field Service & Administration Manager
Location: East Sussex, commutable from: Uckfield, Crowborough, Brighton, Eastbourne, Burgess Hill, Haywards Heath, East Grinstead, Crawley etc.
Salary: £48,000 – £54,000+ Excellent Benefits!

Field Service & Sales Manager required to join our client in East Sussex.

Due to our client growing considerably over the last couple years they are restructuring their business to take them to the next step. One of their main focusses of the business is to develop their commercial department which deals with sales and servicing. Due to this strategy, they are looking to recruit a Field Service & Administration Manager to join their team.

What is on offer?

Competitive Salary (£48,000 – £54,000)
25 Days Holiday + Bank Holidays
Option to purchase company shares
Company pension scheme (Up to 5% match)
Cycle to work scheme
On-site car parking
What is the role?

As the Field Service & Administration Manager, you will be responsible for the day to day running of a small team that will process and manage orders to ensure on time production and delivery to customers. In addition to the administration of the sales orders you will take responsibility and manage the Field Service team.

Some of your duties include:

Manage the sales order process from receipt of order through to delivery, installation, and invoicing.
Preparing, validating, and uploading price lists and discount levels to SAP.
Day to day management of the Service team to ensure that customer expectations are being met.
In addition to being a manager its vital that you have a good understanding and appreciation of the duties of a service engineer and the technical issues that are involved.
You will work with the Managing Director where you will assist with the recruitment processes and induction and training of new staff.
Work with senior management to develop and deliver annual budgets in support of the overall strategy and objectives of the business.
What are we looking for?

To be considered for the Field Service & Administration Manager position, we are looking for:

Strong experience working within a similar technical role, ideally as a Field Service Supervisor or Manager.
Strong experience working on in-house ERP systems/databases – SAP would be a distinct advantage.
Ability to work with stressful situations, where timing is key and the ability to prioritise accordingly.
Experienced working in a customer faced/focussed position – always remaining polite and professional.
Driving license and vehicle as the business is situated in a rural location where there is no public transport.