Telesales Advisor
Full job description
J and J Recruitment
Salary: £26,000 per year
This is not your standard Telesales Customer Service Advisor role!
An exciting opportunity has arisen to join a fast growing and expanding company within the estates planning and will writing sector. As a telesales and customer service advisor, you will be joining at a time when development and progression is readily available, with scope for promotion as the company and team continues to grow. Hard working and high performing advisors will be readily and quickly rewarded.
About this Telesales and Customer Service Advisor job opportunity:
* Handling new and existing customer enquiries by both phone and email
* Inbound and outbound sales calls to warm leads, achieving high call volumes
* NON-SCRIPTED telesales! Show your personality and really connect with your customers, without being held back by a script
* Qualify customer needs and book customers in for appointments with Estate Planners
* Monday to Friday, 09:00-17:00 with an hour’s lunch
What’s in it for you?
* A starting salary of £26,000 with uncapped commission and additional performance bonuses
* A realistic first years’ earnings of £20,000 – £24,000
* Regular coaching and development to help you achieve your full potential
* Progression and recognition throughout your career
* Regular additional incentives, nights out and a fun atmosphere to work in
* Flexible annual leave arrangements
About you, the successful Telesales and Customer Service Advisor
* Previous experience in telesales or customer service role
* Previous success hitting sales targets
* Empathetic and a good listener – you will be handling sensitive subjects with people that you can really help make a difference to
* Fantastic telephone manner and a confident and clear communicator
* Energetic, bubbly and driven, able to self-motivate whilst bringing the team along with you
* Computer literate and quick typist
* Ability to build rapport and trust with your customers quickly
* A team player that enjoys celebrating team successes when you help towards shared goals
* Coachable and keen to develop new skills, always looking for ways to improve existing processes and your own abilities
* A drive to hit targets and work towards career progression, demonstrating your potential for growth within the business
* A positive attitude, able to handle knock backs professionally and move on quickly to the next customer
* Able to influence others with a sales mindset whilst delivering an empathetic and friendly customer experience
Please apply with a full CV. Immediate starts may be available to suitable sales and customer focussed candidates following both a telephone interview and a face to face interview.
To apply for this job please visit definitejobs.co.uk.