Customer Service Advisor

Customer Service Advisor

Dearne Valley

Are you looking for a Customer Service Advisor Role?

Due to continued business success and growth we are currently recruiting Customer Service Advisors for our clients Dearne Valley Contact Centre.

As a Customer Service Advisor, you will be working on behalf of one of our clients valued clients, a respected market leader in their industries. Taking inbound calls from customers, you will support them with any queries or complaints they may have, in relation to the services they receive from the client.

Working as part of a team within a fast paced, dynamic call centre environment, you will deliver exceptional customer service in a proactive manner by taking the time to understand the needs of each customer and provide a resolution on the first instance wherever possible.

The Customer Service Advisor Opportunity:

£26,000 per year plus uncapped bonus (campaign dependant)
Bonus structure based on Customer Sales performance
Realistic progression for top performers
Central Manvers location on a good transport route
Flexible hours to be work (5 days out of 7, between 8am – 9pm)
Continued training and support Ideal Customer Service Advisor Candidate Profile:

Excellent communication skills ( verbal and written)
Loves the challenge of dealing with customers
Thrives on sales targets and reward
Excellent rapport building skills
Attention to detail
Natural problem solving capabilities The Gi Group operates in twelve countries across Europe, Asia and South America giving us genuine global reach and influence. Our worldwide turnover is now in excess of €1 billion and we place more than 40,000 people in to work each week. We are proud to say that we work for more than 12,500 companies around the world.

Due to the high volumes of applications we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.